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February 2024 by Rick Carmona
Spent more than 40 mins waiting for some one to help me. I asked different associates and manager to help me with something that i was going to buy, and all they would say was that the would tell some one to go help me.Terrible customer service.
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February 2024 by Carlos Jimenez
PooR service. Got 16 pcs of block. Got to the cashier, then she asked me to go and take a picture of the product tag code so she can charge me correctly, because she didn’t know what was it. So, I guess I work for Lowe’s and no pay… LOL
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February 2024 by Jaime Mendoza
Top notch service would visit again! So glad to have a choice of where to go for home improvement.
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January 2024 by Tmax Tablet
It's ok
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January 2024 by Ana Trejo
I like the order and cleanliness they have and they are not accessible when I ask something
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January 2024 by Rodrigo Ochoa
You will find stuff needed for the house to do repairs, tools and other gadgets that make life easier.
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January 2024 by Samantha
Im ready to give birth in few weeks me n my husband went to buy crib safe paint to paint our babys crib the paint that the lady sold us said it was safe n good for this project the paint is chipping off n unsafe for our sons arrival home ive been calling n calling to complain about this noone answers or hangs up on my calls this is poor managing store n lowes has put our sons safety at risk over the paint ladys stupidity of selling us paint that is unsafe and chipping off we dnt have money like that to be spending to buy new crib for our son or the time as im on bedrest w a complicated pregnacy and lowes hires people w no knowledge of what they are selling n making things more complicated
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January 2024 by Sandra G
Beautiful bushes and pots..they have everything to make a more pleasant house..they have everything to clean the home. This store is very complete..I like to go, they always have good prices.
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January 2024 by Jae C
The worst customer service I have ever experienced. If you need to get a hold of a person there just call corporate. I've called multiple times about multiple issues and get put on hold for 30 mins. No one picks up, I have to go in person to talk to someone. Mind you this is the Brownsville location, there is not a whole lot going on.
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January 2024 by Rene Leal
It is a store. Where you find everything for work from tools and materials
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January 2024 by cathy perez
I needed a part for a sink and i was helped right away,great employee
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December 2023 by Kimberly Harper
Lowe’s customer service was excellent!
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December 2023 by Eddie De Leon
This is the 3rd trip to Lowes to pick up my dryer. The computer shows it is at the store but the employees and manager cannot find it. Can someone please help. This is the Last Time I buy anything here.
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December 2023 by michael olivarez
Literally been on the phone for over an hour waiting for a representative to answer the phone, I’ve called multiple times and you can hear then answer and put me on hold right away, every time I go to this store there are always people right there in the front but yet no one can answer the phone, horrible service!
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November 2023 by Anonymous
I called to the store in Brownsville, TX. Got the automated attendant. Wanted to speak to the manager. I was waiting for someone to answer the phone. Waited for 35 min. No one ever answered. This is terrible for a store that employees many associates that work the front area and no one can pick up the phone! Yet I have visited this store and I have seen many employees just standing around talking. Not good! Very disappointed.
