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March 2024 by Derek Deng
I was surprised that there was no water to drink. Everything else was available. I was dumbfounded. I had to prepare my own water when I came here.
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March 2024 by Bronek Trent
It was ok. The room was comfortable, though we saw a roach hanging out in the kitchen when we first entered. The carpets were worn and stained, and some hallways smelled musty. The breakfast was good and the internet worked well.
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March 2024 by Ruben Aleman Leal
Outdated hotel …very old… never
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March 2024 by Paul Lester
Rooms are dated and in need of some maintenance. The tub has permanent stains and chalking cracking and the bathroom sink is very loose still.Nearby activities: ShoppingFood & drinks: Lots of variety something for everyone.
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March 2024 by Peter Walker
Happy to report very clean room. Excellent bed and plenty of space. Would
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January 2024 by Ed White
It was a great hotel based on
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December 2023 by Mike De La Vega
This is a solid 3 hotel. The traffic out front is ridiculous. The rooms are a bit worn. The shower was rusty, and the floor had soft spots in front of the toilet. So it could use a remodel for sure. Free breakfast has lots of choices. Free lite dinner was frozen pizza and beer with floaties in it.
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December 2023 by Shawn Jones
The place was dirty and have a lot of bed bugs. The staff was rude the guy at the front desk was sleep all through the night. They ran out of hot water for a whole 24 hours. And wanted us to pay for the night. We had to have Thanksgiving smelling like the day they only gave us $15 off the next day.
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August 2023 by Rick Prop
Staff turned off swimming pool pump and hot heater with several guest in it.Loose electrical switches, and absolutely NO HOT WATER TO BATH IN AT 10 PM.Staff told different stories of pool working , not working.Sad... had I had know you have no ice machine, hot water sub standard accommodation... I would have stayed in my truck.
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February 2023 by Dalia Anzaldua
Staff are great! They really treat you like family! Rooms have recent upgrades and beds are really comfortable. Tons of shopping within walking distance. Gave it a 4 for location because traffic is really congested in this area and making a left turn is a nightmare, but that's not on the hotel. This is a favorite of family and friends when they visit.
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October 2022 by Fernando Orbe
Lugar seguro, buena atención su personal muy amable y el desayuno Perfecto
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August 2022 by Matt Frost
See pictures.The air-conditioning unit leaked water causing the carpet to get wet. The dresser has soaked up the water causing it to swell and deteriorate. I had my backpack on the floor next to the couch. When I realized that the carpet was wet, I picked up my backpack and it had mold on it. After further investigation, I noticed the water had gotten into the wall and saw mold. I informed the front desk and maintenance came with a sop-vac and got up two containers full of water. I took my backpack to the front desk to show that it had mold. The person at the front desk didn't know what to do and said he'd inform the manager and have them call me. After a week, I still didn't hear back from the manager. I then went to the front desk and insured about the situation. The woman went to the back to speak to the manager and came back to tell me that there's nothing they can do. I asked to speak with the manager. That's when the manager, Roman Portes, came to the front desk. I explained the situation to him. He said that they would have taken it to have it dry cleaned because that's what they do with their curtains when they get molded. That tells me they have a history of mold problems. Anyway. I didn't want to leave a bad review, but they don't want to help make this right. I forgot about the little ants. They were annoying. I ended up getting my own bug spray
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August 2022 by Mared “Mared” G.
It was such a comfort to be able to stay after my condo got flooded. The staff was so
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July 2022 by Brandi Boggs
The rooms were very nice and clean.Loved the hot tub and pool area.It has a bbq area to use. Also, a basketball court.Free laundry room.Great breakfast.Plus, the entire staff were amazing!!!Rico, at the front desk went out of his way to be the most helpful in any way. Being that we were here for work and for a lengthy stay.It felt very homely for us.Definitely we will come back if in Brownsville.
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January 2022 by Sal Alvarado
When I first arrived to this hotel I was having an issue with roaches. Because the hotel was at 100% occupancy I could not get another room for three days. That being said, the lead employee was very professional and polite, and immediately gave me a another room on that third day. She even had her hotel staff pull the refrigerator from the wall so that I can see how clean the hotel room was. Once I moved to the new room I’ve had no issues with roaches whatsoever. It’s a shame I had an issue with the roaches, because I love the entire dayshift at this hotel. Although I don’t eat breakfast that often, I will say their breakfast is better than most hotels in the area. The senior employee and her hotel staff during the day is nothing but friendly and professional. But when it comes to the Night Shift, that is a different story.
