Verizon's Brownsville store offers a range of services for mobile, 5G home internet, and business needs. Customers can visit in person or use online options to schedule appointments, place orders, and choose convenient pick-up or delivery methods, including free two-day shipping and same-day delivery where available. Reviews highlight friendly and helpful staff, with some customers praising the patient assistance provided during device setup and plan selection. One customer appreciated Lesley's professionalism and clear communication while transferring data from an old Android to a new iPhone, especially noting her patience and friendliness. Another reviewer expressed frustration when their problem could not be resolved in-store, but others felt satisfied after staff addressed their issues thoroughly. Overall, Verizon's store is known for good customer service, helpful staff, and a variety of convenient shopping options, making it a reliable place for mobile and internet needs.
They couldn't solve my problem at the store & the lady didn't know how to fix my problem. No I walked out with no solution.
November 2023
Great service and friendly people. Took a long time to get my problem fixed due to an issue with their system. My issue was fixed, and I am a happy customer. Thanks for the great service.
November 2023
I was blown away by the level of customer service at Verizon. Staff are extremely helpful and patient with customers. The agent who helped me set up my hotspot device walked me through their different options and recommended me the perfect plan!
