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February 2024 by M Q
No stars.Waited in line with another customer for over 10 minutes.Employee would not even make eye contact, and was helping another customer with phone calls and parts search.Phones ringing, and another employee answered, and .. ignored the line.I had to leave. Might not be back, for a repeat.
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February 2024 by Justin Dawson
Came in to get a battery and Art the manager helped me out! Very knowledgeable and very polite! Good people! Keep up good work Art!!
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January 2024 by Amanda Ramon
The man who helped me this evening was so rude. Instead of helping me he told me to look in my owners manual. I stopped by O'Reilly's and they went out of their way to help me so I definitely won't be back to AutoZone.
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December 2023 by Jimmy
Very nice store
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November 2023 by Nadine Norman
My car wouldnt half start. That's all I knew. Butch Lawson graciously came out to my car and checked it with a handheld thing that he input into another thing back in the store and confirmed I needed a battery. He helped me pick a good new one without breaking the bank. He even installed it ( thank you ! Thank you !!) . I'm so appreciative for the positive experience here and costumer service with a smile. They are all always nice but Butch stands out. Thank you sir. This store sits on the main road and is hiway fronted. Handicap parking is available right up front. Not kid friendly so watch your little ones if you take them inside. Lots of things at their eye level that can hurt them if handled wrong or put in their mouth. Store seems well stocked. Clean and neat. So for those less knowledgeable of car issues like me,stop by and tell Mr Lawson all about it. He just might know what's wrong-and help you fix it right there.
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October 2023 by farrah smith
Britney Smithson done an excellent job with helping me find new windshield wipers and putting them on my vehicle she was very kind and helpful ☺️Thank You
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September 2023 by Teagan Skye
The guys at AutoZone did an absolute fantastic job of replacing my battery! Under warranty and got it changed no problem.Only reason for 4 stars is customer service needs to consider asking customers for their # associated w the account up front instead of trying to charge full price. The woman who worked there a few months ago up-charged me on wipers just because, seeing she wasn’t there today the service was great!
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September 2023 by Ian Sinclair
I was traveling from Colorado and got a broken headlight, Art, Gus, and Logan where really helpful! they replaced the bulb for me and saved me a lot of money!
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September 2023 by Darnell Diaz
This place is 4 thumbs up… staff is helpful in emergencies…
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August 2023 by stephanie dulanie
the new manager in the gray shirt is extremely unprofessional i think her name was britney she just lost yall a customer
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July 2023 by Jim Row
Great service.These guys are always helpful from reading SES codes to quick repair parts.
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July 2023 by Kim Trowbridge
The employee did a fantastic job with helping me replace my battery !Also she took off my old wiper blades, and put on my new ones I bought. Very nice, and helpful. Thank you, AutoZone !
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July 2023 by Adyn Ribble
I had a great experience, Donna helped me get what I needed.
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July 2023 by David F.
Up until now, I have been a loyal customer at AutoZone. I went into AutoZone in Brownwood Texas on July 06, 2023 at approximately 8:50p.m. only to be greeted as a scum bag. As I walked into the store, the employee said, "in a very loud tone, Yep." It registered to me in a very bullying tone, "what do you want in this store!" There were three employees standing around doing absolutely nothing. Their efforts to a degree seem to be worthless and intimidating. Absolutely no defense provided for a perceived customer seemingly as a Senior Manager on duty stood there and listened. There are many people including myself who have invested eagerly in this country including businesses such as AutoZone, however, never imagining for nothing in return by a generation who seem to think AutoZone is their own personal play ground.
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June 2023 by Jay Boyer
It's autozone that either have it or they don't.and if they don't have it they can order it
