AutoZone East Commerce St in Brownwood, TX is one of the leading retailers of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. The store is well-stocked, clean, and neat, but may not be the most kid-friendly environment. Customers have had positive experiences with the staff at this location. Luis was helpful in getting a customer the right battery for their 1,300-mile cross-country trip. Art, the manager, was knowledgeable and polite in assisting a customer with a battery purchase. Butch Lawson, another employee, went above and beyond by diagnosing a customer's car issue, helping them select a new battery, and even installing it for them. Overall, the AutoZone in Brownwood, TX is known for its helpful and friendly staff, who are willing to provide excellent customer service to those in need of auto parts and repairs.
We were looking for a filter and some oil for our car and truck. We had a woman staff member who was super helpful and she knew her way around and was really helpful.
December 2024
Tara was a tremendous help to me getting the lights I needed for my vehicle. She was so knowledgeable about everything and suggested us the best prices for our buck. She is a hard worker and a sweet woman. I hope she is recognized for her wonderful customer service.
November 2024
I had an antifreeze leak from my car. I thought it was my water pump so I got a pump. Taking things apart I found out it was my radiator and they took the pump back no questions asked and I got the radiator at the lowest price in town with a lifetime warranty... Win win!!
