H-E-B Fuel is a self-service gas station known for offering the cheapest gas in town, with prices often among the best in the BCS area outside of Sam's and Costco. The station is clean, with trash bins regularly emptied, and the area maintained well. Customers appreciate the friendly staff who are willing to help and provide alternatives if certain items are unavailable. The pay-at-the-pump system offers convenience for quick fueling. Many users also find the car wash to be a decent option for removing road grime and maintaining their vehicles after fueling. However, the car wash has received criticism for frequent maintenance issues, such as water or soap not coming out and insufficient drying, which can leave water spots and scratches on vehicles. Additionally, the absence of window squeegees and inconsistent availability of wash supplies can be inconvenient. Overall, H-E-B Fuel is favored for its affordability, friendly service, and convenient location, despite some concerns about the car wash quality.