“The service was excellent we thought it was gonna take a day but we had it fixed in Less than 30 minutes we were so shocked when we found out that we can get it fixed so soon David helped us and he did an amazing job. Thank you. You saw your Cellular zone sales sales and repair”
“I walked into this store early this week, was met by ?“JESS”? he walked me step by step on how to use my new iPhone 16Plus!! He’s Gentle, Kind and Caring!!! No rushing and repeated when I didn’t get it or understand ❤️???️?????”
“Dustin was the best! He made it extremely painless and was very professional. He was patient with our group of 5 upgrading all of our phones. Best service we’ve ever had at an AT&T.”
“We changed from U-Verse to Directv and needed help- a LOT of help!! Kayomi went above and beyond to make this work for us!! We’re so grateful that she was the tech that we were able to work with!!! And appreciate the manager of the Loop 1604 store for allowing her to spend so much time helping us - much appreciated and everything is working great!”
“Cricket employees are not trained at all. Most of them have a hard time turning the phones on. Owner needs to realize you get what you pay for and its clear your not paying well and hiring just anybody gives your store a bad name”
“Kryss was my technical angel genius this morning. I downloaded a game (first mistake) that froze my phone. Nothing responded so I tried to reboot and accidentally activated an emergency SOS (second mistake). Brought it to Kryss, and she was able to get it back to normal. What a relief! Helpful, professional, understanding, and effective! I deleted the game and will not make that mistake again. seaside escape was the game, btw.
Thank you Kryss!”
“Natalie was amazing. She really went above and beyond for my friend. She helped us remove malware from the phone. She was very helpful and knowledgeable. Thanks Natalie!! ”