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“Need to mention everyone the efficient work they do, this location is my favorite, first because it is close by where I live, and most importantly the excellent service they give me, always everyone who works here just to mention a few, Carol, Lilly, Richard, etc. help me with my shipments, returns, copies of documents, etc. For all this I highly recommend you to come here, without a doubt you will not regret it. I give them ⭐⭐⭐⭐⭐ well deserved golden stars, keep it up guys❗”
“Love this store! I’ve been coming here for years and everyone is always so friendly and helpful! Angelica was so helpful the last time I took a package in to be mailed! Keep up the amazing work!”
“Melissa Hernandez and M5X Design are absolutely amazing! I've used Melissa for several years now and she always goes above and beyond. From large spirit wear orders for middle school, to birthday shirts for my own girls to Halloween t-shirts and duffel bags, she does it all! Always efficient, always on time and always with incredible customer service! I know I can depend on Melissa no matter the task. I highly recommend Melissa and M5X Design for any project, large or small.”
“Really great service here. They went above and beyond to help me with a problem where I needed a notery quickly. Really saved us. You can tell they really care about the customer.”
“Check-in and pickup of U-Haul was facilitated by the desk staff. Upon drop off, there were concerns with the truck and upon advisement, the man checking the vehicle back in took note and offered a discounted rate due to the problems experienced.”
“This is the BEST location for UPS. Every time I come here, employees are kind, personable and professional. They go the extra mile to help and that always makes a difference!”
“I went to the store to send off a package and my scan code wouldn't work so Cassi allowed me to print it at this location only to find out it needed to be sent Fedex. Any how Cassi was great and helpful the whole time.”
“So happy with the service I receive at this store location. Employees are professional and very helpful. The store is neat and tidy. Wait time is absolutely amazing. Thank you for your consistency and friendly demeanor.”
“I appreciated my visit here so much. I needed one document printed quickly and found this place. There were two people at the counter who were so helpful and got the job done quickly. Thank you for your friendly, helpful service!”
“Had many fax and notory needs. The place was busy, but Brennen was multi-tasking and giving all who walked in the attention they deserved. Store/me was great too!!”
“Can’t say enough great things about Craig Simpson helping me in the printing department. He was gracious, patient, helpful and a quick problem solver. Next level customer service. Had a very memorable experience because of him and notice that he treats all customers this way.”
“We took seven pieces of IT gear (switches, Cisco phones, etc) to be packed and shipped today 9/12/22. We were helped by a very friendly and accommodating young person named Ervee, sorry if I spelled your name wrong! Ervee made suggestions regarding the size of the boxes to help consolidate and save on costs. Ervee has a lovely disposition, patient, kind and helpful. It made a chore feel less like a chore and more like an enjoyable stop during our day. Keep up the good work Ervee, you were a joy to work with!”
“It is a hidden mail shop that has beautiful handcrafted religious ornaments. The service was okay just realized that the shop individual did not provide suggestions for the item being mailed out. Like certified mail or etc. Other than that it is a nice location.”
“The staff at this in-hotel location is nothing short of amazing. I'm not sure if the stars just aligned correctly and placed employees with top-notch creativity, problem solving, communication, and flexibility, paired with compassion and consideration in this setting with unique demands or if someone higher up at FedEx actually built such a team intentionally, but the result is phenomenal. Because it is connected to an impressive conference/convention facility, there is a constant flow of business men and women who pass through their doors who have had something go wrong with their marketing materials, presentations, etc., and they are under extreme pressure and time constraints to get it fixed immediately- often with very high stakes. Lost brochures, deleted files, shipping delays... things just happen, sometimes. This staff gets that urgency and stretches in every possible direction to make things work for their customer, whether or not they had anything to do with the complication.”
“One of my packages needed a new label and the lady who assisted me went above and beyond to help me. I was able to print the label there and she took care of it right away. Very pleased with the customer service!”
“Fed ex is great! Am a member of two wine clubs. Both were via UPS. As a retiree that was spoiled by mail room delivery while working I than was faced to home delivery and rescheduled delivery times over days. UPS Nacogdoches/410 store sucked... delivery fee and horrible service.Fedex ... no fees, great service. SOLD ME!”
“FedEx Office Print & Shipping Center in San Antonio is a lifesaver! The staff is friendly, knowledgeable, and always ready to help—whether you're printing last-minute documents or shipping something important. The store is clean, well-stocked, and the self-serve kiosks make quick jobs a breeze. I especially appreciated how easy it was to print directly from my phone. Highly recommend for anyone needing fast, reliable service with a smile!”
“I know this store gets a really bad rep but I’ve been coming here for over two years now and I’ve always had a positive experience. There’s three different staff members that I always get and all 3 are fast, friendly and efficient. I am not sure if I really just get lucky with the times I have to drop by.”
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“For several years, I have supported Camp Hope PTSDUSA.org. Recently acquiring military surplus light weight blankets, I went to Digital Expressions for help with embroidery. They not only created a beautiful embroidery but also a sturdy iron on logo.....without even a set up charge. Last week I dropped off a batch to be ironed on. Jennifer held the door open while I hauled in the bulky four boxes. Offering to take them to the work area and assist, they said "no problem". Looking forward to the completed job.”