Chase Bank has received mixed reviews from customers at one of its branches. Many highlight the excellent customer service provided by staff members like Jessica and Diana. Customers appreciate their professionalism, friendliness, and helpfulness, with some noting the personalized care they receive. One customer mentioned that despite moving away, they continue to visit this branch due to the outstanding service. Conversely, there is criticism about the service from another reviewer, who described a negative experience with a staff member. However, others have found the staff to be polite and friendly, with the manager actively assisting when needed. Overall, Chase Bank aims to provide quality banking services with a focus on customer satisfaction, including checking, savings, and mobile banking options.
Called this branch, they answered immediately. I spoke with Jessica, she was professional, friendly, and very knowledgeable. Thank you so much for excellent Customer service.
January 2024
It’s always some fat lazy lady with an attitude here!!! It’s time to fire all and rehire because we will never go here again!!
December 2023
Diana is super sweet, fast, helpful and was able to notarize documents for me. Excellent customer service, highly recommend! Come see Diana!!!
