JCPenney is a prominent apparel and home furnishing retailer that has been serving customers since 1902. Recently, shoppers have noted significant improvements in customer service at the Burleson, TX location. Many customers have praised the friendly and helpful staff, with specific mentions of employees like Carol and Judy, who provided exceptional assistance in finding products and checking out. The store is described as clean and well-organized, with a wide selection of items, including a new beauty section called JCPenney Beauty, featuring popular brands and products. Customers appreciate the great deals available, as well as the convenience of free shipping and curbside pickup. Shoppers enjoy discovering national brands like Adidas and Levi's, along with JCPenney's private labels. Overall, JCPenney offers a positive shopping experience, marked by helpful staff and good value for money.
Old school! Love it, still smells like the mall used to smell lol
July 2024
E c erything was great, except it needed an expanded staff to handle the customer load at checkout!
June 2024
Me and my family had to shop for a funeral at this location. Betty and John were so helpful and kind. They made my experience stress free. It was difficult trying to figure out what suit for my brother and husband but they helped us out a lot during this difficult time. Thank you
