Sam's Club Tire & Battery provides quick service, with battery replacements taking about 30 minutes maximum for a fast in and out. The store is clean and the majority of the staff are amazing, very friendly, and helpful. Management is noted for taking time to problem-solve complicated issues, offering real-world solutions that bring customers back. However, experiences can vary, as some customers report challenges with discounts on damaged floor models. There are also occasional observations about policy enforcement, such as limits on high-demand items. Overall, the business is recognized for great and hard-to-find customer service from a responsive team.
Went in this morning to get my car battery replaced. Was there for about 30 minutes MAX. Quick in n out with great customer service. Everyone was very friendly and helpful. Jose was great with getting me the right battery for my car. Thank you!
July 2023
Great store location! Great leadership team! Awesome staff! Great prices! Great experience!
August 2022
Had the wrong number in their system apparently, and someone answered the phone this time.
