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“The team at Loftis Auto Service and Repair was incredibly compassionate and understanding of my financial situation.
They actively worked with my budget and were resourceful in getting the necessary parts for my older car, even though the job was not user-friendly.
Despite the lengthy repair time, the communication was transparent and the entire staff was professional and kind. They showed genuine concern for me being out of work and did everything possible to get my car back to me.”
8AM - 5:30PM
405 S Water St, Burnet
Auto Repair
“These folks Jason and Stan are amazingly talented and high integrity folks. They have and continue to earn my trust and appreciation. High quality prompt repairs and advise at a very fair price. They do what they say they will do.”
“Quick, professional, seamless, no cost with insurance. Just a few signatures and we were down the road with a brand new recalibrated windshield. Quick and easy, thanks.”
“Outstanding honest friendly service!!! Other places charge $110 for an oil change, was only charged half the price. Thank you so much for a positive experience in every way!!!”
“If you want it fixed and fixed right, Billy's the man. He is knowledgeable and thorough. I've had my vehicles in may times, sometimes with difficult issues, he always gets it right.”
8AM - 5:30PM
212 S Water St, Burnet
Auto Repair
“I called for a home window repair. They don't repair windows, but they quickly referred me to two area businesses that could meet my needs, and they were super friendly about it. I'm a fan of their customer service!”
7:30AM - 5:30PM
300 S Water St, Burnet
Auto Repair
“Wayne & His wife were absolutely Great. I came in with a large Case Tractor on my trailer heaed to Austin but my tires were dry rotted. They put me at the front of the line ifront of other people waiting. I can't say enough about how friendly and professional they were. Thank ya'll. Bud & Judy”
“We had an excellent experience with this business. My daughter was commuting from Forth Worth to San Antonio and had a high pitched whine coming from under her car. I could not locate the issue, so we left our car with HCT overnight. Got a call the next day that it was just a rock stuck against one of the rotors and that I could pick up the car any time and there would be NO charge. What a refreshing experience from an honest company. Thank you”
“Hill Country Collision, Daniel, and team, did an absolutely outstanding job on my truck! The quality of their work and attention to detail were top-notch — it looks brand new again. They kept me updated throughout the process, worked well with my insurance agent, finished on time, and handled everything professionally from start to finish. It’s clear they take pride in their work and care about their customers. Highly recommend them to anyone needing collision repair in the Hill Country area!”
“Came in today to get a new tire mounted and balanced. I chose this shop due to the great reviews on their Google maps account, and I have to say that they are not wrong! Dale is so friendly and we had such a good conversation during the 15 minutes that it took him to mount and balance my tire. His friend Doug was there as well and was just as genuine and friendly as Dale, I will be coming back here for all of my tire needs from now on!!! I can't say much about the waiting room, it's a tire shop waiting room. I spent my time outside chit chatting with Dale and had a great experience!”
“Bill is an amazing vendor who does what he says and says what he does. I will never buy another mower from anyone but him. We need more vendors with the integrity and the talent and the experience of Bill.”
7:30AM - 5:30PM
1901 S Water St, Burnet
Auto Repair
“I hit a dog at night on a country road. while going home. I was going below the speed limit when the grey farm dog suddenly ran into me. I had a fraction of a second view of him before I hit the dog. In addition I had traffic behind me so if I suddenly hit the brakes I probably would have caused an accident with the car behind me. I’m sorry about the dog as I like animals.
The damage was enough that I heard breaking plastic from the bumper cover and other parts which included the entire wheel well liner. My car was drivable, so I continued home. A casual look the next morning didn’t show obvious damage until you look closer.
The shop got the replacement parts (insurance normally won’t pay for OEM replacement parts) but the bumper cover wouldn’t take the paint without peeling off twice. They got the insurance company to okay the OEM bumper cover which took the paint perfectly.
The repair and paint job looks like the car is brand new (it’s 10 years old). I almost don’t want to sell it but I had purchased a new car a few days before and I don’t need 3 cars.
This shop had done some repairs several years before because the dealer I bought it from wouldn’t fix a damaged steering rack plus front and minor rear suspension damage from the previous owner, a major car rental company. I suspect a renter had slid into a curb and didn’t report it or the rental company didn’t look. I discovered the problem when one of my front tires and one of the rear tires wore out very quickly. It cost me about $2000 in repairs. I had purchased it as a CERTIFIED used Toyota Camry. So much for Toyota’s CERTIFIED CARS and AUTO NATION car dealers. If you buy from AUTO NATION , BEWARE! They are on my never consider list now (I hope someone at AUTO NATION reads this review).The car is otherwise fine except for a few annoying things.
The review asked about price but my insurance deductible was $201 so that is what it cost me. Not to mention the rental car extra costs as I had rental insurance too.”
“Me my friend and my husband were on vacation in Texas visiting my mother in law and our car broke down on the highway out of nowhere luckily Burnet Tire and Automotive was right there to help us we bought new tires and they fit perfectly and honestly saved us from a huge problem haha Ryan was the one who helped us and he was really kind and explained everything and the rest of the staff were super nice too overall really thankful for them”
“I had a great experience at Cecil Atkisson CDJR. I bought my second car with them today and the service only gets better. The process was painless and easy. Charlie knew the product well. He was personable, charming, and thorough. Kristen worked diligently to find great financing and Ted was very patient. The tide is smooth and only compares to other luxury brands. Cecil Atkisson is my dealership for life.”
“I just came in to ask to use the air hose to fill up a low tire and gentlemen inside came out and aired all of our tires up for us, excellent service!
I’ll be back when I need maintenance.”
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“Absolutely top notch trailer service. My home is my trailer due to all the traveling I do. Trailer brakes are not my expertise to say the least either. Dom located the problem in a wiring harness with the proper tools in seconds upon our arrival. His shop is clean and spacious. We will be back for maintenance and/or repairs in the future. Dom is absolutely being recommended to friends and family.”