O'Reilly Auto Parts store #636 in Burnet, Texas, is known for its helpful and friendly staff who go above and beyond to assist customers. Customers often praise the knowledgeable team members, such as Jeff, who personally help with car issues like adding oil or fixing fuse problems, and Johnny, who quickly replaced a dead battery. The staff's dedication was highlighted when they helped a customer find a hard-to-get part or took extra time to remove and replace batteries efficiently. The store offers various services including free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. They also resurface brake rotors and drums and build custom hydraulic hoses. Customers appreciate the store’s willingness to help, even in urgent situations like breakdowns or engine alerts. The store's commitment to customer service creates a welcoming environment where clients feel valued. With over 6,000 locations nationwide, this Burnet store provides parts, tools, accessories, and helpful services, making it a reliable choice for auto needs in the area.
Great we have people that know what a auto part is for
July 2024
Knowledgeable, helpful and friendly staff. We broke down passing through town and Daniel was able to help us find the part we needed and get us a mobile mechanic to fix our problem and get us back on the road. Highly recommend the team there.
June 2024
Always great service and 99% on parts when Vin # or correct vehicle info is used.
