“Ordered a polymer lower last month, a week went by and I hadn't received my order. I called on a Sunday and left voicemail about not receiving order yet. Was suprised when the following day, Chris, the owner of EP Armory called me (they are closed on Monday's) and assured me I would receive my order. He just asked that I give it 2 more days to see if my lower was delivered, told me if I didn't have it that Wednesday to call him back and he would send out another lower. Wednesday, I still didn't have my order, I emailed Chris ,and within minutes he replied that he, was sending another lower right then. That Friday I received the lower that matched tracking # Chris gave me 2 days before. The following week, USPS found and delivered my original order. Great customer service, it says a lot about the company, when the owner calls customers to help with issues. Very pleased with Chris and EP Armory....and make great polymer lowers.”
Sporting Goods
Sporting Goods
“Ordered a polymer lower last month, a week went by and I hadn't received my order. I called on a Sunday and left voicemail about not receiving order yet. Was suprised when the following day, Chris, the owner of EP Armory called me (they are closed on Monday's) and assured me I would receive my order. He just asked that I give it 2 more days to see if my lower was delivered, told me if I didn't have it that Wednesday to call him back and he would send out another lower. Wednesday, I still didn't have my order, I emailed Chris ,and within minutes he replied that he, was sending another lower right then. That Friday I received the lower that matched tracking # Chris gave me 2 days before. The following week, USPS found and delivered my original order. Great customer service, it says a lot about the company, when the owner calls customers to help with issues. Very pleased with Chris and EP Armory....and make great polymer lowers.”