O'Reilly Auto Parts is a reliable choice for automotive parts and services. Customers appreciate the quick ordering process, often receiving parts the same afternoon or the next day if not in stock. The staff is noted for their helpfulness, with one customer sharing a positive experience involving assistance with light bulbs and a friendly conversation about their vehicle. While some customers have reported issues with service, such as a battery not being checked properly, the overall sentiment highlights great customer service. One customer experienced prompt help when dealing with a dead battery, with staff at the Doniphan location efficiently replacing it in under ten minutes. Though prices may be slightly higher, many prefer O'Reilly over competitors like AutoZone, citing better knowledge and service from the team.
Valentin and Liz were above and beyond friendly. Helped me out of a jam and saved me lots of time. Found my new favorite store
March 2026
The crew that works here is top shelf!! Always willing to spend the extra time to search for some obscure part numbers I am looking for!! They will have my business for years to come!!
October 2025
Excellent service, Great staff , very helpful , I always found all the parts I need.
