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November 2025 by Mario Alarcon
If you see a sticker over the regular price in this store, just know they marked it up before applying the “discount.” It’s not really on sale — at all.
We came in for one of the Polo bear sweaters that were supposedly 25% off. The tagged price showed about $198, “discounted” down to $148.50. But my wife found one where they forgot to put the markup sticker, and the real original price was $148.
So the “sale price” was literally 50 cents MORE than the true regular price.
That’s not a discount — that’s a markup with a sale sign slapped on it.
They honored the real price when we pointed it out, but customers shouldn’t have to play detective to avoid being overcharged. Super shady pricing tactic.
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October 2025 by Esi Labah
Easy and staff were helpful.
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July 2025 by Sebas
You enter the store and the first thing they do is look at you from head to toe and give you dirty looks. I went with my mom and we started speaking Spanish to each other and they looked at us even more disgustingly. They followed us everywhere.
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June 2025 by B Marquez
Great staff, plenty of inventory!!
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March 2025 by cash johnson
I received amazing, swift help on me locating the item I was looking for.
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June 2024 by Keisy Rosario Rodriguez
If you black please stay out of this polo store! My husband and I love the brand and spend a lot of money with them but our experience in this store really put a bad taste in our mouth. Carmen will harass you through out the store.
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May 2024 by Cheyenne Rae Hernandez
Every store we went in, people were so nice and welcoming.. Except this store. The girls at the counter were just rude and behaved as if we were annoying by simply being there. I’d just have them brush up on their customer service. Even the manager wasn’t great. There were cops in there so I’m not sure if something happened prior to us entering that caused their attitudes, but it definitely wasn’t a positive shopping experience.
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April 2024 by Nicholas Jenson
I’ve been here twice now and both times there were issues at the register with pricing. Make sure you review your receipt! On top of that, the dressing room attendant barged in on me without knocking. Bottom line, for being an outlet there weren’t that many good deals. Most everything was just 25% off but you can get that just about anywhere. Saks and other retailers who carry PRL routinely have 25% off events. I remember the days PRL factory store was giving stuff away. Now you’re just better off buying it at Dillards.
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March 2024 by Carlos Mora
Nice clothes overall.
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March 2024 by Zachary Crabtree-Spring
Watch what you buy from this store, they use cleaver price deception to fraudulently think the item is on sale or clearance and the reality is that it’s most likely not. Purchased a T-shirt that had a 30% off sign on front of it and it was full price. They had 7-10 pairs of the same jeans in the clearance section and guess what they were full price too! This is fraudulently advertising the items are on sale or discounted and they in fact are NOT! Prior two experiences I had to go back to the store to have security tags removed that were left on after purchasing. After today I won’t shop at your store! I dont like to be deceived or ripped off! My experience today rates you right at Walmart level, how insulting is that to your brand?
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January 2024 by Erika Ramirez
Always enjoy the visit here nice clean well organized and helpful staff
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January 2024 by Brian Estrada
From the socks to the shirt and everything in between
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December 2023 by G A
Based on my experience here, the store was pretty organized and customer service was fine. The prices and sales were decent. No issues overall. Would recommend and would return.
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November 2023 by Thomas Man
Just had a terrible experience at this store. The store manager, who claimed her name was "Karen," treated my brother unfairly when he tried to exchange a pair of pants due to an employee's mistake during the purchase. Despite my brother's patience and attempts to provide necessary information, the manager dismissed every form of proof. Frustrated, I questioned if there was no recourse for an employee's error, but the manager remained unhelpful. We suggested reviewing security footage, and only then did they acknowledge the mistake. Surprisingly, there was no apology, and the manager's attitude throughout was unpleasant. I doubt her name is really Karen, and I regret not taking a photo. The manager's conduct and the employees' complicity in the situation were disappointing.
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October 2023 by Ulises Soto
I visited the store, it is very nice and spacious; However, I didn't find it to be heavily discounted. If you are Mexa I am sure that in night sales you could find something better and at a lower price.
