South Canyon Lake Storage has received mixed reviews from customers, highlighting both positive and negative experiences. Many customers praised the staff for their excellent service and professionalism. Morgana, in particular, stood out for her patience and willingness to help, making clients feel comfortable while explaining details and showing units. Jay and Gabby also received commendations for their helpfulness and follow-up skills, with Gabby noted for securing great prices for large units. However, there are significant concerns regarding customer service and security. Some customers reported unprofessional behavior from the property manager and difficulties in accessing their units, particularly in cases of break-ins. Instances of poor communication and a lack of onsite management were also mentioned, leading to frustration among clients. Despite the clean, safe, and cool storage environment, some customers felt unsafe after experiencing thefts and expressed dissatisfaction with the company's response to their issues. Overall, while South Canyon Lake Storage has dedicated staff who provide good service, there are serious concerns about management and security that potential customers should consider.
Gabby is always attentive and always says hi to me amazing employee
August 2025
Morgana was fantastic! Call center rep I initially spoke with was horrible but Morgana went above and beyond, made us feel comfortable. She was very patient and took her time explaining everything, answering all our questions, showing us several units, etc
August 2025
Morgana is an amazing employee and knows how to talk to a customer. She did a great job and won us over.
