Westlake Ace Hardware is known for its very helpful, friendly, and efficient service. The team members excel at one-on-one help and guidance, knowing their store and their stuff. Customers report a great experience with staff who are super nice and able to assist with trouble-shooting projects, offering recommendations, and providing specific items like nuts, bolts, or paint. The store is a go-to place for paint, little hardware things, and specialized services like cutting motorcycle keys. Many appreciate the fast service for online orders and the personal coordination for larger purchases, valuing the personal service over big box stores.
Great neighborhood hardware store. Much preferred to the big box stores.
October 2024
Buster and Jim are top notch. Never had a problem here. Excellent customer service.
August 2024
My go to place for paint and little hardware things. I love ordering the paint online and then swinging by to pick it up so I don't have to wait for it to be mixed. They are FAST with the online orders - Can't beat the service!
