AT&T Store in Carrollton offers a wide range of products and services, including phones, tablets, smartwatches, and connected devices from top brands. They provide flexible prepaid phone plans with no annual contract or credit check, as well as popular unlimited data plans that come with nationwide AT&T 5G service at no extra cost. Despite the store being busy with many customers, the staff try their best to assist everyone. The clerks, such as Evelyn, are praised for their exceptional customer service, patience, and knowledge in resolving customer issues. Customers appreciate the friendly and helpful nature of the staff, even when dealing with technically challenged seniors. While the store could benefit from having more employees, especially during the night shift, the current staff manage to provide efficient service. The Carrollton AT&T Store is highly recommended by customers, who note it as the best in the area, with Marvin going above and beyond to help them switch from other carriers. Overall, the AT&T Store in Carrollton offers a great shopping experience with its wide selection of products, flexible plans, and outstanding customer service.
The representative that helped me was phenomenally helpful and wonderful. I'm disappointed that I don't remember her name. Also the other gentleman that worked there was helping another customer and he was exceptional and informative. Both of these representitives deserve a raise!!!
May 2024
The clerk was very busy, lots of customers in the store with more coming in. So that's the reason for the long wait. He wasn't able to fix my problems even though he did try and put in a new Sim card. I appreciate him trying
May 2024
Great customer service from Evelyn. Her patience was beyond! Senior citizens technically challenged. She is a great asset to this store.
