AutoZone Auto Parts in Carrollton, TX, is a popular destination for automotive replacement parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers report consistently positive experiences at this store. Staff members, including the assistant store manager, are noted for their patience and helpfulness, particularly when explaining product benefits, such as Lucas products for larger vehicles. The store is described as clean and organized, contributing to a pleasant shopping environment. Many customers appreciate the quick and respectful service from cashiers, even during busy times. Noteworthy employees, including the manager and a helpful representative, have been recognized for their exceptional service. They assist customers in navigating product options and provide support with diagnostic tools, even offering to help with repairs if needed. While some customers suggested a friendly greeting upon entry could enhance the experience, overall feedback highlights the dedication of the staff to make shopping easy and enjoyable. With a commitment to customer satisfaction and a well-maintained store, AutoZone in Carrollton is recommended for anyone in need of automotive parts and advice.
The manager Edras is a professional, he took great care of me, he is the best, he helped me with a lot of patience to look for the parts for my car, I would give him 10 stars if I could
June 2024
EXCELLENT SERVICE VERY PROFESSIONAL AND VERY VERY HELPFUL.
May 2024
The girl who helped me, very friendly and bilingual, I am not 100% fluent in English, so she helps me a lot.