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“The people at Excel-Ford were extremely professional and courtesy. I would recommend them to anyone. They were able to order my car part and have it put on the next day. I really appreciate there service.
Anita Liddell”
“Just like any other store every place has their hiccups but I'll never undergrad any parts dealer because that's something that's in high in demand and keeping up with the community is hard enough service with a smile is always expected they accomplish it daily”
“Just got our GMC Acadia back. So impressed of the job they did. It looks like a brand new vehicle. Thank you. We will use them again and tell people about them too.”
“I'm so happy that my trunk is fixed! Honest to God people, warm atmosphere, attentive, & caring. The last place I went to told me I needed a new trunk latch for $250. When I came here, only pieces of glass was blocking my trunk latch. The charge for just taking a look and removing debris was $0! People will try to trick you but not Kelly's Collision! This will be my new go-to place for any other car needs. Thank you so much! :)”
“Great service. Listed the part I needed, pulled it and texted me the photos to confirm it was the right one. Very friendly and reasonable price. I recommend this company. And the part worked!!”
“For some reason the battery in my truck gave out at the Carthage RV Park. I called to see if NAPA had a battery in stock. They did and they would deliver. In the mean time, I unhooked the old dead battery and tried to lift it out. Couldnt get enough leverage to lift it out and it was already hot and humid. Well, the delivery guy showed up quickly and picked the battery up out of the truck like it was a small bag of peanuts. I took a chance to ask if he would mind taking the old battery out of my truck and putting the new one in. He got right at it and I finished connecting the new battery so we could be on our way home to Fredericksburg. I just want to publicly acknowledge this fine young man. Im getting old and it would have taken everything I had to get that big ol battery out and the new back in. Customer Service with a smile is alive and well at Carthage NAPA. Thanks again to NAPA for delivering and the fine young man who happily helped us out.”
“Christian, a very polite young man, helped me out with the batteries on my truck. Tested them, found one that was dead. I purchased 1 battery, and he never asked if I wanted help changing it. He just walked out with the new battery and changed it for me! Thank you, Christian!”
“Always knowledgeable even when it come to getting hard to find parts if they can't get it they will point u in the direction of someone that can.. they also help u improvise great place better then other auto parts places with button pushers that can't be bothered to actually do their jobs. This is my go to place.”
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“Hector is absolutely the BEST salesman I have ever dealt with. He has now sold me my third car and this one I’m so in love with. He’s FAST and will help you get whatever you want.”