Excel-Ford of Carthage is known for its professional and courteous staff, providing reliable and excellent service. Customers appreciate the quick and efficient help in ordering and installing car parts, often receiving service the next day. The dealership has a strong reputation for honest and kind sales staff, making the buying process fast and painless. Many customers have purchased multiple vehicles from Excel-Ford, praising the top-notch service and the friendly, helpful sales team, especially Tim Bush Jr. and his family, who aim to build long-term relationships rather than just one-time sales. The service department consistently receives high praise for its quality and attentiveness. Overall, Excel-Ford offers a trustworthy and friendly experience for vehicle sales and service.
I needed a key replaced that had broken and could not be duplicates. The personal at Excel Ford were extremely patient and helpful as we worked out a solution. The final result is that I am riding and very satisfied with their attention and concern.
July 2025
Quick quality service. Service staff are friendly and knowledgable.
June 2025
So far they have done an excellent job with my vehicle even if it is a Hyundai Tuscon. Second time on going and planning to keep using them in future.
