Kroger is a regular-size store offering thousands of quality food and household products, serving as a one-stop shop for groceries, home goods, and pharmaceutical needs. The store is consistently described as clean and organized, with nicely stocked shelves and a clean floor. Many reviews highlight the friendly and excellent staff, noting that cashiers and other employees recognize regulars, creating a feeling of a real community store. Employees frequently go above and beyond, providing unexpected and excellent customer service, such as helping shoppers find baskets. The produce is generally praised for being fresh and looking great, with specific mentions of superb pork roasts and fruits and vegetables being on point. Prices are viewed as okay, though some note they are high, as in all grocery stores. The location is conveniently situated off a highway, good for a quick mid-week trip. The store has plenty of handicap parking and well-lit lots for customer safety. However, some feedback indicates the store needs a full renovation, describing it as very dark and crowded. The membership card and digital coupons system receives mixed reactions; some had initial problems but got used to it, and points can provide savings on gasoline, though their expiration is disliked. Overall, the store provides a fantastic shopping experience with good values, where staff participation can even turn a routine trip into a joyful and memorable community event.
I don't know what Kroger that they are showing pictures of but that is Not Cedar Hill Kroger. I wish that it did look like that.
December 2024
Store could use an upgrade, maybe to a Marketplace. Also the carts are very old and could be replaced. Probably the worst carts I have seen at any Kroger. Some prices aren’t updated in system, compared to tags on food. Tag says lower price but when checked out higher price.
September 2024
Meat department really worked hard to get the products out on the floor, truly impressive !!
