The UPS Store in Cedar Hill is a locally owned and operated business offering a wide range of services including expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing. Reviews consistently highlight an incredible, super nice, and professional staff that provides great and fast customer service. The team is described as friendly, efficient, and very professional, with sufficient staffing to ensure customers are never left waiting. Many note that the staff looks out for customers, making them feel special and taken care of. The store manager receives particular praise for being amazing and giving off-the-chain, elite customer service, prioritizing the customer's needs above all. An example shared involved the manager going above and beyond to correct a customer's packing mistake for a valuable item without charging a dime, demonstrating a genuine interest in helping and protecting the customer's property. Customers drive from other towns to use this location because it is considered the best in the area, known for handling services efficiently and professionally even when busy. The overall sentiment is that the team is extraordinary, making the store a great asset to the Cedar Hill community.
The lines look long, but they keep it moving and take care of folks quick! Yolanda was especially helpful and polite. I will come back to this location for sure
July 2025
I’m writing this on behalf of my Mother.
The staff here is absolutely incredible. She comments often how the staff looks out for her. I am massively grateful to them. Thank you for taking care of my Mother. When you say hello; she feels special & is so happy when she calls to tell me.
May 2025
If you have to print out your Amazon return label they charge you $4!
