“The employees at this UPS Store have provided a five-star experience every time I’ve visited. The staff consistently made me feel welcome and treated me with respect, and they were also very knowledgeable about UPS services. I would definitely recommend this location for Amazon returns, package shipping, and more.”
“Today is Christmas Eve and I appeared at the UPS store in Duncanville with a very large box for shipping. Three of the employees rushed to help me. These three Angel's are Joshua, Allen and Tien. I received extremely professional and friendly service which, unfortunately, is rare these days. Thank you UPS for hiring kind and caring people. Joshua, Allen and Tien are valuable for your future success! This is my forever store for shipping and office needs!”
“Had great customer service today at UPS store in Midlothian. Took a return, clerk named Lyrick noticed that it required shipping fee and after asking if it was Amazon return, she took time to explain Amazon ship policies to me that I wasn’t aware of. She suggested that I call Amazon customer service, which I did, and Amazon said they would cover ship cost. I appreciate that Lyrick took the time to explain and give me an Amazon customer service card that the store has pre-printed for customers. Lyrick’s information was thorough and spot on and I ended up saving $83 in shipping an item back to the seller. Thank you for awesome customer service! Good job to the whole store and employees! Thank you Lyrick!”
“Great customer service Joe is always helpful. He goes out of his way for customer satisfaction. Camilo helped resolve an issue that we were having. Love coming to this location. Always exceeds my expectations.”
“This place has it all. When it comes to shipping, packing material, and even receipt paper for a cash register, they have it. The brother that owns this shop makes shipping so easy. He even did a an international tracking for me when I Shipped to Japan… He takes care of the community, and he is a military vet. Thank you, brother.!!!”
“Danny is awesome! He went above and beyond to help me get a number of packages arranged with their respective barcodes for amazon returns. Saved me lots of time and frustration. As long as you have employees like him, I will keep coming back.”
“This was the second time I drove passed several nearby USPO for service here. Both times the service was excellent. Today I needed to mail an important letter and most other offices were already closed. This office was opened and I completed my needed business. Great service”
“The staff here are very nice and professional. Today, I wanted to return a large and heavy package, and I wanted to inquire about the cost of returning it. The staff learned that my package was very heavy. Despite the rain, He helped me bring the package into the store and gave me good advice. After the process was completed, He even helped me deliver the package to my car. I am very grateful to this staff member.”
“I love this shop. They are so helpful and have saved me from so many headaches! Just had a document notarized and they shipped it for me, too! Always very fair and cordial.”
“My service personnel was Mrs. Y. Brown and I received very friendly service from her as well as assistance with using my cell phone to get my package where it needed to go. Hats off to her. Thanks.”