This Factory Mattress location has closed

Mattress Stores
Factory Mattress is a large, locally-owned mattress store serving Austin and San Antonio with 21 convenient locations. The store offers a wide selection of premium mattresses, beds, and sleep accessories, along with a 366 Night Sleep Guarantee, next-day setup and removal, and high-quality customer service. Customers appreciate the helpful and friendly staff, especially mentioning employees like Brian, Tim, John, and Johnny. Brian is noted for being knowledgeable, professional, and easy to talk to, helping customers find the right mattress and even providing a new frame when needed. Tim is described as friendly, informative, and efficient, making the shopping process quick and simple. John took the time to explain the pros and cons of different mattresses and adjustable frames, even assisting with paperwork to save on taxes through a health and wellness exemption. Johnny provided excellent customer service, guiding customers to the best choice, such as a Tempurpedic Luxe Breeze split king, and demonstrating features like playing music through the bed. Overall, Factory Mattress is known for its large selection, helpful staff, and a commitment to customer satisfaction. Customers feel confident in their purchases and appreciate the easy, friendly shopping experience. The store stands out for its quality service and extensive options, making it a top choice for those seeking a new mattress and sleep accessories in the area.

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