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June 2025 by Wayne Nenninger
The service I received from the staff, especially Eric and Justin was fantastic. They are very caring, friendly and very professional in the care and advice they gave me. And this isn’t the exception but every time. I have been using this Firestone facility for years and the service I get keeps me coming back.
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June 2025 by Arie Ford
10/10 recommend this firestone. They are very professional, answered all my questions, and were relatively quick when servicing my car.
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June 2025 by Pushpam Rastogi
Firestone staff is very responsive and helpful. Service quality is very impressive.
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June 2025 by Michael L Cohen
Been using tire shops for a long time. This experience with Firestone beat the rest. Honest. No upsells or cross sells for my AC service. The charge was the charge.
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June 2025 by Robert Salinas
Great service
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June 2025 by Isaac Cantu
This store is the best to get your moneys worth and trust! I have been coming to this shop to get my vehicle worked on for the past two years. I always recommend all of my friends and family members as well for quality work. Justin and Jason are the best managers out there, along with their amazing employees! I am always happy when I walk in and leave this shop.
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May 2025 by Chalapathirao Kamma
Justin C and Matt really great people, good care
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May 2025 by Noorin Jula
Joe helped me through it and was very friendly n pleasant . It was a quick service
. Will surely come back
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May 2025 by Donald Johnson
Had a vibration in my trailer. The service writer came out and immediately spotted the issue with one of the tires. Told him I needed the trailer so he grabbed some tools and put the spare on right in the parking lot.
They ordered the tire and mounted and balanced it. Called me the next morning to let mt know it was ready. Super service, Friendly employees, quick and easy transaction, and a decent price for the new tire. Thanks guys!
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July 2024 by Edward DeCambre
The staff shared details about recommended repairs needed for my vehicle and details about why it would improve the performance.
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July 2024 by McCall Ashton
This place has incredible staff, well versed in their knowledge and do a wonderful job of elaborating and updating their clients on the status and problems of their vehicles! Also give very clear explanations of solutions and how to move forward with repairs and maintenance.
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July 2024 by Gunjot Rana
This place charged me $55 to replace a brake light... Not going....
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July 2024 by Peter E Hutnick
Friendly, courteous, and prompt service done well. The Cedar Park location is the BEST! I drive over an hour to get my tire service done at that location.
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July 2024 by Kihoon Yoon
I've been a royal customer for 9 years ... but, decided not to go back here anymore after today's service. Arrived there at 11 am appointment for break job/wheel alignment and came out of the shop at 3:35pm for the break job/wheel alignment. Well, their justification was I ordered a super long job to do. Most of time my car was staying raised, and no one worked on it. Overall, the shop seems to become disorganized. I am going to miss their quality of service. Be careful and just drop off your vehicle. Never wait in the shop!
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July 2024 by cheryl gonzalez
This store is wonderful the staff very Professional and the store is Very Clean