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January 2024 by Dixie P.
I ordered a curbside order for 7pm and when I got there they said there were 17! Orders ahead of me. I asked how long it would take to get the order and he said 30 minutes. As soon as I got back home I got another text saying my order was ready. I went back . Then the guy only brought 1 order. I said I had 2 orders. He said he didn't know what to tell me but he only had 1 order. I asked him to see if the other order was there. He said the other order was still being picked. Then he accused me of being rude. I got hold of the store manager (supposedly) and she hung up on me. This is no way to run a business. It took 30 minutes to finally get my order .
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November 2023 by Heather B.
I popped in to grab some flowers and some wine and was very happy at the selections I had available. The flowers were fresh and beautiful. And I found the perfect red wine to bring to the party.
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October 2023 by B M.
Only decent H-E-B in the area. Easily the best meat department. Even have a woman working there, who is an absolute gem! I support this location needing to pass two terrible H-E-B's along the way. As good as this location is, I have two issues I'm not happy about. The grass fed beef does not taste like grass fed. It has very little flavor actually and is tougher than the prime beef they also sell. Secondly, the sirloin steaks no longer have the cap on them. Shame! Finally, stop charging us for grocery bags. It's an obvious cash grab. If it wasn't, you'd provide a return desk for getting our bag deposits back.
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August 2023 by Leah G.
This H-E-B is pretty nice and almost always stocked. I've never experienced any theft myself, however I have noticed they have increased the security here. They have a lot of cops in and around the store. The staff is always nice and willing to help.
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July 2023 by Ray Bowersl
Food is outstanding
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April 2023 by Al E.
Used to be good, but between rotting veggies on curbside and them seemingly deciding that gluten-free products aren't deserving of space on the shelves. Cut over 60% of the gluten free products, and now they exist on an endcap, not even a section in an actual aisle. My needs are not a fad.Love HEB, but the ordering manager of this one in particular just isn't cutting it.
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March 2023 by Rocky K
Deanna at the HEB plants section was very rude and dismissive of us even before we could explain why we are returning a plant within their policy. Her words verbatim while she was on the phone - “can’t return not watered” and walks away from us to help the next customer. It’s almost like she had an agenda and angst against us. She and her assistant were very judgmental as if we don’t know how to take care of plants and are uneducated. I get it you have 9k followers on Facebook but you don’t need to have an attitude. Where did good old customer service go?
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March 2023 by Jason A.
We received the order from curbside and our organic peppers had mold clearly visible through the packaging. This isn't the first time we've received items with mold, but this is the most blatant lack of quality assurance. Would not recommend curbside from this location.
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February 2023 by LaRon E.
This HEB is becoming my favorite HEB I live in North Austin domain area and I drive all the way out here to this location because they always seem to have and stock all the things that I want, the store layout is very easy to get around variety of different items that you may want is located at this center
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December 2022 by Jessica N.
I feel like I'm in the HEB commercial when I talk about my HEB because I love it so much. All my friends tease me for constantly finding a need to make a trip. On today's particular visit I have to give a big kudos to two team members who I feel went above and beyond. I was in the store a few days prior and saw pokemon gift packs so I went back specifically looking for those packs. I couldn't find them and as I was checking out I asked the cashier Luis about them. He responded, "I know exactly what you are talking about but since we are remodeling that area they were moved, but I will find out". I told him it wasn't a big deal but he insisted and flagged down Michale to help. Michale said the same thing, looked up the items I was looking for, and went to the back to fund them! These two team members going above and beyond helped me tremendously in the long run and this is just one of the many reasons why HEB is hands down the best grocery store. I grew up in Texas and have always had the opportunity to shop at these stores. When I am out of state and have to visit other grocery stores I am always judging because no one can compete.
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December 2022 by Stephen Meredith
it friendly n nice n u can find anything in dat store
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August 2022 by Darren W.
I will not buy 30-cent bags when the Austin ban was lifted several months ago, but greedy HEB continues to rip off Austin shoppers. In my house those bags are recycled as trash trashbags. I'll stick to the Cedar Park or Leander HEB from NOW ON.
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May 2022 by Lucy V.
Heb refused to cash a money order that Heb issued bc their payment processor declines anyone w/o history of cashing checks at Heb. Management can't do a thing about it.
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May 2022 by Koda M.
Wow! Wish Oklahoma had a H.E.B. or as we was miscalling it heb lol. Very clean grocery store with wonderful and helpful staff. This location has everything you need from a flower shop, groceries, sushi, deli & fresh meat section, many healthy items to choose from, wines & beers, outside decor and plants, kitchenware. Definitely a good place to get your necessities.
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March 2022 by shane h.
Great selection. Still a few issues with the curb-side order pullers taking up the entire aisle. Occasionally an issue with a stocker racing in front of me with a pallet jack. One person in particular is worth mentioning. Angelique...Always prompt, knowledgeable about products, courteous, friendly, personable, quick.
