Metro by T-Mobile offers unbeatable prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. The staff is consistently described as friendly, helpful, knowledgeable, and courteous, providing excellent and attentive customer service. Reviews highlight that employees are very patient, go above and beyond, and treat customers kindly. Multiple customers report being very satisfied and highly recommend the store for its super fine attention and great service. The team helps customers find the right phones and walk them through the best plans with unlimited talk, text, and data.
These people Ellie has the best customer service. They were so sweet and I've only had good experiences at the store. The manager here is really sweet too!
February 2025
Jeong is great.. she fixed my phone with a lot of problem. It's all gone
February 2025
Ms Jeong fix my iPhone. I had great service because I couldn’t hear ringing so many days.