Verizon's Cedar Park store offers a convenient one-stop-shop for all mobile, 5G home internet, and business needs. Customers can visit in-person or schedule an online appointment for pickup, free 2-day shipping, express lockers, or same-day delivery. Reviewers praise the exceptional customer service provided by staff like Dylan, Isabella, and Brooks. Dylan was commended for his patience, ownership of issues, and ability to get results even when corporate support failed. Isabella and Brooks were lauded for their impressive knowledge, attention to detail, and personalized care. While the store itself is a bit older and could use a refresh, the staff are described as generally helpful, though sometimes overwhelmed by the volume of customers. One reviewer noted the lack of a numbering system can lead to uncertainty about the order of service. Overall, the Cedar Park Verizon location receives strong reviews, with several customers highlighting specific employees who went above and beyond to resolve problems and ensure a positive experience. The store is recommended for those seeking knowledgeable, dedicated support for their mobile, internet, and business needs.
Excellent customer service by the service team and the manager! Thank you kindly for all your help! You guys were awesome!
June 2025
Amazing service by Terrique. I really appreciate the time he took on my account. 100% recommend Verizon because of him!
June 2025
Wife and I upgraded to the Pixel 9, Dylan did an amazing job taking care of us. Made sure we understood the changes in our phone, as well as the changes to our plan!
