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“My product came in perfect condition and on time. I mistakenly ordered the wrong part and they graciously helped me into the right product with multiple options as to how to move my mis-order. Nice to see that customer service still matters today. Nice job Hendry's !!!!!!!”
“I have used Bates Collision in Channelview for many years. They have always been polite, courteous and very helpful. My car repairs have always been completed in a timely manner. Will definitely use them again .”
“Arrived and it first it seemed barren, no one was around. I thought I came a little too early at first.I headed to the office and was greeted by the friendliest lady. I asked her what I was sent for, and she knew who to direct me towards. She even walked me to the people personally. I met what I believe was Hendry. Bearded gentleman in his Mid 30's. He was helpful, very helpful.I needed a bumper, and even though I did not know the year I did have a picture. I showed it to him, and he was very confident and knowledge of his stock. He told me he had quite a lot of the bumper I needed and I could have my pick.He walked me over to the front of the compound and pointed out all the bumpers that were within my criteria. They were many to choose from; and after looking at all, I directed myself to the first choice.The part was inexpensive, at least to me. The transaction was quick and he even walked me to the office. If I were to come back to Houston and needed some truck accessories, I would definitely inquire with him first before going to other places.”
“Sandra and Eli hooked it up!!!! Checked my battery and sold me one with a 4 year warranty! Installed it too! Very professional and amazing service! You guys are amazing!”
“Very friendly, great prices gets your paint mixed while you wait in little to no time, there's more product than shown. Great experience and paint accurately mixed .”
“Shout out to Callaway Collision's owner, Lee Callaway! Many thanks to you & your entire team who repaired my car. It looks brand new & your team did an awesome job. I couldn't be happier. I highly recommend Callaway Collision for all your vehicle repairs, body work, paint, etc. Great job!”
“I went to look for a battery for my car and the young man who works there, Moises, took great care of me and gave me excellent service. He was friendly and helped me at all times by answering my concerns.”
“Very friendly, knowledgeable and professional employees. My alternator was under warranty.
I was treated very friendly and professional. The young lady needs to be recommended for a leadership role. I will definitely be going back. The whole team won my patronage.”
“People there are knowledgeable and know the store , if it's not obvious they know
I've used this store for 4 years and had great service each time”
“These guys/gals are always nice, have excellent customer service skills and well trained to assist with your needs. I appreciate their honesty and willingness to help.”
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“This place was truly wonderful! I had some auto body work done, and they generously provided me with a free rental car. The staff was incredibly friendly, and the customer service was some of the nicest I've experienced.”