“Jon was our salesman who guided us through the process. He was very new but did everything he could to ensure we tested every option available in the showroom. His manager did an excellent job of supporting Jon as he worked us through the selection process. We never felt pressured but they seemed to always give us honest answers to any concerns. I would highly recommend Denver Matress regardless of the brand you start with!”
“My family and I walked in and were immediately greeted by Jason, after talking to him for a few minutes he immediately knew what we were searching for! Then we were approached by store manager Jessica who talked us through all the differences of mattresses and adjustable bases! I feel like she was very honest with the information that she gave us, she helped us make an informed decision and we are very happy and exited to try our new mattress and adjustable frame! Thanks to the amazing team at mattress firm at The Forum!”
“I believe in supporting local businesses. I called and visited New Braunfels Mattress hoping to stand by that belief, but was not sure they could meet the price or the return and satisfaction guarantee policies that the bigger stores offered. I was wrong. They not only met those policies and price, but exceeded my expectations on selection, deals and customer service. I will only buy from New Braunfels Mattress going forward!”
“One quick phone call secured the sofa and chairs I had looked at, but didn’t expect to need this soon. Logan made it happen! Grateful for the quick and courteous response.”
“William was very informative and engaging. Answered all our questions. We are still mulling over all the information. Hoping to make a decision soon. Everyone should have William as a sales person. Lynda Turner”
“Ryan was so incredible. He answered all our questions and concerns. He demonstrated our options. I just had back surgery and because of his experience and knowledge, I was able to pick the right mattress for me.”
Open 24 hours
211 Trade Center Dr #700, New Braunfels
Mattress Stores
“AMAZING service, Amy direct of box drop of NB told us to do a review and was able to take $50 off final price . She was very informative of product and company. Would recommend to anyone looking for new beds 10/10”
“The whole tram was Very helpful! Let us check out the biggest sample I've ever seen to make sure we liked it in our bathroom. Tile was ordered, and we didn't pay until they ordered it. Came in on time as well. One photo is of the sample tile.”
“I live in Wimberley but I was in New Braunfels picking up a daybed I found on Marketplace . I found out I would need a couple of mattresses so I stopped be Family Mattress & Furniture there in New Braunfels. Theresa there was really nice and helpful. While I was there, I picked up a queen mattress as well. It was just too comfortable to pass up. Theresa help me lift it on top of my SUV for the trip back to Wimberley. Besides mattresses, they sell bed frames, room dividers, sheets and TV stands. They are closed on Sunday and Monday. The sign says she'll will meet you there on Sunday if need be. One probably needs to plan that ahead of time”
“Judy was very helpful. She greeted me and told me about the current sale. She did not hover around but was available for questions. She also documented electronically a couple of items for potential future purchase. That way I don't have to remember or keep track of a piece of paper. Overall very good experience.”
“I am new to town, she was very welcoming to my significant other and I. She showed us around and answered all of our questions patiently. Very kind and efficient!”
“Carter was such a huge help.He wasn’t pushy. He let roam around the store until we found the perfect sofa. He explained the packages and had us financed and delivery set up in less than 15 minutes. Awesome service. We will definitely be repeat customers.”
“Milton at the store was outstanding and full of knowledge. He was thorough and asked many questions to help narrow down our choices. Our beds were delivered in a week. The 2 delivery guys were also outstanding. I was greeted with an upbeat attitude and was immediately asked if shoe covers were needed. Both were knowledgeable and personable. We replaced a 22 year old sleep number and are looking forward to good sleep.
I appreciate the professionalism and attitude from everyone.”
“Two weeks ago my husband and I went to this store looking for a nook breakfast and while doing the tour around the store, Mrs. Linda welcomed us in a very friendly and professional manner, we began to dialogue in English and we both quickly realized that we speak Spanish, so everything from then on was in Spanish five stars for this. However, the idea of buying the breakfast nook remained in the past because I fell in love with a beautiful king bedroom set and my husband and I finalized the purchase with the bedroom set. During this process, Ms. Linda introduced us to Mr. Adrian who, with great kindness, professionalism and a lot of patience, offered us 100-star service. From the purchase process and procedures to the help and delivery of our bedroom set because there were some setbacks and he with great diligence and empathy helped us to such a level that he personally came to our home to make sure that we were satisfied with everything. from the furniture to the service. Furthermore, his help and guidance extended beyond what my husband and I could have expected. I mean it exceeded any expectations, my husband and I are very grateful to the staff of this store located on Pat Brooker. If you don't speak English this is the place for you, if you want to be treated with respect, professionalism and empathy this is the place for you and ask especially for Mrs. Linda or by Mr. Adrian...both are the best. 100% recommended.Lortiz BabiloniaTwo weeks ago my husband and I went to this store looking for a breakfast nook and while we were doing the tour of the store, Mrs. Linda welcomed us in a very friendly and professional manner, we began to converse in English and we both quickly realized that We speak Spanish, so everything from then on was in Spanish five stars for this. However, the idea of purchasing the breakfast nook was left in the past because I fell in love with a beautiful king bedroom set and my husband and I finalized the purchase with the bedroom set. During this process, Ms. Linda introduced us to Mr. Adrián who with great kindness, professionalism and a lot of patience offered us 100-star service. From the purchasing process and procedures to the help and delivery of our bedroom set because there were some setbacks and he with great diligence and empathy helped us to such a level that he personally came to our house to make sure we were satisfied with everything. from the furniture to the service. Additionally, your help and guidance was beyond what my husband and I could have expected. I want to say it exceeded all expectations, my husband and I are very grateful to the staff of this store located in Pat Brooker. If you don't speak English this is the place for you, if you want to be treated with respect, professionalism and empathy this is the place for you and ask especially for Ms. Linda or Mr. Adrian...they are both the best. 100% recommended.Lortiz Babilonia”
“I went into Ashley and wanted to see a sofa that I liked online. I made a comment about AEFIS (military website) where the listed price was several hundred dollars cheaper than online. The manager came up to me and asked me about my military connection and told me that they price match with AEFIS. I ended up buying the sofa and even came out a little bit ahead. I’m really appreciative about how professional and knowledgeable everyone was. I will be going back for future furniture purchases.”
“Just purchased my new bed frame from Quiara, and I couldn’t be happier! She made the entire process so easy and smooth. Her customer service was top-notch—friendly, helpful, and professional. I highly recommend working with her if you’re looking for quality furniture and a great buying experience. Thank you, Quiara!”
“Showroom was very nice, clean, and with many options on different types of furniture. The sales rep was very helpful and knowledgeable as well. I would recommend anyone to come here and shop for home furniture.”