“I went here to have an iPhone battery replaced.
It didn’t go well. It’s a long story. I left a negative review on Google. 1-2 days later I received a phone call from Cellaris and they offered to make it right. They did a great job and made things right and took care of every problem to make sure I was a satisfied customer. Thank you Alex.”
“There was one lady working the store and had multiple customers. She was juggling all of us so efficiently. Kudos to her for doing what she could with the limited help.”
“I had a great experience with Trent at this store yesterday. I haven’t upgraded to a new phone in years and didn’t have a back up for all my information. As a Verizon customer, I stopped by with my new phone to see if anything can be done. Trent helped me to set everything up quickly and did a complete transfer. He was friendly, answered all my questions, and took care of what I wanted. Thank you and appreciate the great customer service!”
“I have no words to describe the wonderful experience I had with this AT&T store. The manager and the rest of the crew have an incredible servant, caring heart. I am thankful to GOD for hearts that are willing to walk the extra mile to help you unconditionally. YOU ALL ROCK!!!”
“Was the fastest I have ever got a new phone line! I had 3 kids with me & Meagan and Stephanie were AMAZING! Not only did they help me with my kids they worked super hard and fast so I was in and out of there with the quickest I can not thank them enough! They are definitely my go to’s from now on.”
“Justice, Lissa and the one tall white guy without the glasses were super helpful with getting me a new phone. Help me activate it and everything. In and out withing 30 minutes.”
“I had dropped my phone and I couldn't do anything with the screen and I can here to Cricket for help. Rebecca was very helpful, patient, and caring. I would definitely recommend coming here for any phone needs. Thank you so much. I appreciate you Rebecca”
“The staff is friendly and helpful. Switched 5 lines and received help from Justin, Andrea, Gerald, Vanessa, and Rene. Why was I assisted by so many? We had an issue with one of the lines on a phone we brought with us as we owned it. After numerous attempts to get phone calls to be received as well as outgoing calls to connect, a solution was discovered. Andrea and Justin had a never give up mind set and made it work. I recommend Rene, Andrea, and Gerald. Justin and Vanessa are managers so ask for them if a challenge comes up.”
“Every time I come into this store to pay my bill or have a question the staff here is always friendly and beyond helpful, I would definitely recommend this store.”
“Aliya has been a big help in trying to fix the issue that I have on my phone she want far and beyond to try to fix my problem she even call other people to see if that could help for that I thank her for all she did I give her 10 stars for going far and beyond her duties thanks again Aliya”
“Service was fast , professional and courteous. The young lady helped me with everything and wasn't pushy about upselling extra items. She did offer them and I did buy a screen protector”
“Azam was very friendly right away. Ist time at this location. I'm a current costumer with metro pcs. My phone did get messed up. Wanted to upgrade. Azam was the worker today. He was very kind and very helpful. I let 2 other costumers go before me eventough I was there before them. He took care me right away. Super helpful. Highly recommend this location. Thanks.”
“About 2 months ago I switched from T-Mobile to Cricket and have never looked back. Last week I got my wife a phone from Cricket. We are extremely satisfied with Cricket!”
“Remy was very helpful and knowledgeable when it came to troubleshooting my daughter’s phone. Went home and followed through with the recommendations and now the phone works perfectly. Thank you so much for great customer service.”
“Jessica and Bianca were very helpful, i went to this location to purchase a phone for my son. we gave them a budget but their main concern was making sure we got the smartphone that was right for my son. All my questions were answered clearly and we ended up buying a new phone and case. i have 5 lines on my account and all of them will be upgraded here due to the great customer service these two provided for my son and i.”
“Enrique was professional, kind and knowledgeable of service's and products at&t offers. He answered all of our questions and got us setup with our new upgrades. If you visit the at&t store on the corner of cibolo valley and fm1103, talk to Enrinque! He's a great customer service associate. Thank you”