Kroger is a one-stop shop offering thousands of quality food and household products. Many customers report excellent customer service from courteous and pleasant employees who are patient, helpful, and go above and beyond. Specific instances include employees smoothly assisting with self-checkout, generously helping a customer in need, and providing efficient service at the license plate sticker counter. Staff are noted for being really great and providing excellent customer service. However, several reviews point to a significant problem with expired items on the shelves, including products from late 2023 and early 2024. There is also a noted issue with fresh bakery products. Additionally, the availability of some items, like outdoor plants, can be inconsistent. Despite these stock and freshness concerns, the helpful and kind employees often make the shopping experience much better.
