Pinnacle Bank is a family-owned and community-focused bank that serves families, farms, and businesses. The Cleburne Branch has received praise for its friendly and knowledgeable staff, who go above and beyond to assist customers, even during system issues. One customer noted the exceptional service compared to a nearby branch. With 15 years of experience banking with Pinnacle Bank, many customers feel treated like family and appreciate the professionalism of the staff. Overall, Pinnacle Bank is recognized for its excellent customer service and commitment to the community.
Carmen Martinez was so very nice, knowledgeable, and helpful during a very stressful day running errands in a new town after a very stressful move and the like. Very professional--truly a people person doing a good job!
July 2024
Super helpful. Anytime I have an issue Courtney Hughes is always able to help and get it done as fast as possible
July 2024
Lobby hours are not convenient at all. No one wants or should have to take a day off work just to run by the bank.
