The Best Western Cleveland Inn & Suites offers a pleasant and convenient stay for guests. The staff is described as friendly, helpful, and professional, ensuring a positive experience for visitors. The hotel is noted for its cleanliness, with clean rooms and bathrooms. Guests can enjoy a full breakfast, and the hotel's decor is described as amazing. While there have been some recent issues, such as power outages and flooding, the staff has worked to address these challenges and provide the best possible service. The hotel's location is also highlighted, with easy access to nearby amenities like Popeyes, Walmart, and Buc-ees. Overall, the reviews suggest that the Best Western Cleveland Inn & Suites is a reliable and comfortable option for travelers in the area.