-
March 2024 by George Beaudin
Horrible breakfast options and quality. Carpet stains in room. Mold and rust in shower/
-
March 2024 by Robin Flinton
Had a pleasant stay, staff very friendly and rooms are clean. You have Buc-ees and Walmart right there so you can gas up and hit the highway again.
-
February 2024 by Robbie Lisco
Great place to stay, rooms are clean and very nice.
-
January 2024 by Josee Roberge
Pros: The hotel and the room are very clean, quiet, comfortable bed, upgrade to a suite at no cost, well located near the highway.Cons: carpets everywhere, bath with mold under the silicones and rusty taps, fridge not cold enough, old microwave, and above all no USB sockets, which is inconceivable today!Despite everything, we would come back if the opportunity arises, for the cleanliness.
-
December 2023 by McKnight
I love it here the only hotel I will stay at in Cleveland!!!! Jody and the staff is absolutely amazing!!!! HOME AWAY FROM HOME!!!!
-
December 2023 by Doug Tomich
A group of us go to Cleveland twice a year to visit our friends up the street. I am going to strongly encourage the rest of the group to stay here (and I encourage you too). The team at this Best Western is fantastic. They are friendly and go out of the way to help. For example, I had an amazon delivery during my stay (fitbit charger or something of the like). I did not remove the address from my list of address, and somehow managed to make this Best Western our default address. There is nothing like being a consumer, so as I was sitting on my couch at home placing orders for random items that I probably do not need, these items were being shipped to Best Western. They have been very understanding and patient, and I am grateful.In terms of location, there is a Popeye's literally next door... i am from GA and have been a loyal Chicfila customer for as long as i can remember, but man, those Popeye's spicy chicken sandwiches are pretty good... i think i may even prefer them now (bold statement which i may need to retract). Also, there is a Walmart just a couple of blocks away, so you pretty much have anything you could ever need by staying here at Best Western (gas station in Walmart parking lot).In terms of sleep, bed is great... very comfortable.They have a hot meal, but I am out before it is available.Parking easily available - no charge of course.Easy access to 59Little common area downstairs to hang out with friends.in conclusion, really like this place and will return. Hope you come for a visit too.
-
November 2023 by SA K
This is my third time staying at Best Western Cleveland over the past 10 years, and it's still my first choice. The hotel's appearance, grounds and rooms are still neat and clean. It's very convenient to the interstate and multiple restaurants. The staff have always been nice and friendly.
-
November 2023 by Becky Ming
The curtains were stained. The carpet looked clean. The bed was clean. The bathroom grout is missing from the tile floor. There were stains in the shower walls. You had to flush twice just to flush toilet paper. It looked old. But it was great on the outside and lobby. Breakfast was 3 out of 5 for selection. Had my Texas waffle and sugar-free syrup, so I was good. But hubby, not so much.Rooms: Needs a renovation.Safety: Bright parking lot with cameras.Food & drinks: Popeyes next door. Convenient store/gas station next to Popeyes.
-
October 2023 by Fred Armenta
This Best Western is my second home. I fly in for training for my company. I stay here because the hotel is clean. The people are so positive and wonderful and the service is outstanding. I love all the people, Johnny and all the other. The staff, the housekeepers do wonderful job. From now on I will stay here without even blowing the night. Bravo! Best, Western
-
September 2023 by Joelcastañeda
Clean,very nice.,The only thing i didnt like was that the pool was closed... And that they had to VaccumWhile i was Asleep at 9 am.....??
-
September 2023 by David Ponter
Clean comfy room, good breakfast, and friendly staff. Laundry facilities, and vending machines.
-
July 2023 by Jess
The staff was friendly and helpful. The bathroom wasn't very clean and the air conditioner doesn't work very well. In my room, it keeps turning on and off.. I honestly think the outlet needs to be replaced. I wouldn't recommend staying here. If you stay here, definitely bring your house slippers. The Florida in the bathroom is coming up. I don't think I would stay here again.Food & drinks: They have a popeyes right next door and a gas station.
-
June 2023 by Darnice Lonebear
Everything was great. Nice big clean rooms! Staff was extremely nice when we checked in at 2am and when we checked out at 11am. I definitely recommend staying here!
-
March 2023 by shrimp basket
Clean comfortable and excellent customer service. The manager Jodie went above and beyond the call of duty. She gave me a ride to Performance Truck to grab food out of my truck fridge after I asked if the room has a refrigerator and gave me a ride the next day when my truck repaired.
-
February 2023 by Joseph Mackay
If you can get passed that you are needing a hotel room in Cleveland, this one will do good for you. It's close to the highway, gas and good. You'll be faced with a one way street that you'll want to go the wrong way down if you're coming from the South, but if you go passed it, there is a small road that will get you here.The rooms, staff and breakfast are all fine. The price point is good and you'll be comfortable.
