The Best Western Cleveland Inn & Suites offers a pleasant and convenient stay for guests. The staff is described as friendly, helpful, and professional, ensuring a positive experience for visitors. The hotel is noted for its cleanliness, with clean rooms and bathrooms. Guests can enjoy a full breakfast, and the hotel's decor is described as amazing. While there have been some recent issues, such as power outages and flooding, the staff has worked to address these challenges and provide the best possible service. The hotel's location is also highlighted, with easy access to nearby amenities like Popeyes, Walmart, and Buc-ees. Overall, the reviews suggest that the Best Western Cleveland Inn & Suites is a reliable and comfortable option for travelers in the area.
AC/heat was difficult to control (been in many hotels). Tub faucet leaked continuously. No grab bars in tub at all. Regular room. Coffee packet was stale. Bed was great. Quiet once neighbors kiddos went to bed. Ok breakfast, eggs, sausage,pancakes,juices etc. Everything was hot. I had breakfast at 6:45am
March 2026
Amazing staff, great place to stay and internet was fast.. Breakfast was awesome. The front desk always exceeds our expectations. Southern hospitality at its best.
February 2026
Jody and Alyssa were so nice and helpful. The rooms were very clean and the breakfast was great! I would highly recommend this place! We will be back again, thank you girls for everything