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November 2025 by selma cook
Helpful staff!
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October 2025 by madyson
I had this incredible employee help me whose name was Melanie? I know i'm misspelling it. She was so patient when I was deciding between two sizes of rings. She let me talk her ear off. She was just so sweet.
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September 2025 by John Litzen
Service was great. Staff is very helpful. I have never had an issue with getting the products desired.
Near holidays don't wait until the last minute--the store gets very busy.
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September 2025 by Michelle Cooper
UPDATE: I reached out to James Avery about this issue and was called by Lisa at the college station location. She quickly resolved this and had my daughter’s necklace fixed in a timely manner. Customer service is hard to come by and James Avery took care of this issue with no questions asked and no push back
I bought my daughter a cross necklace here as a gift for her baptism. After a few short months of having it the necklace broke. We brought it back and had to pay to have it fixed. I picked it up today and it’s already broke again!
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July 2025 by Ashley Smith
Ann is incredibly patient and kind. She worked diligently and never rushed the people she helped
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June 2025 by Amanda Lund
I have been here several times and the staff are not nice. I don't need a BFF, I just don't need the attitude either. I am not sure if they are commission based but if you are just getting a service like charms added they do not even act like you should be there.
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February 2025 by Gia Garcia
Don’t know what the point of ordering online and picking up in store is if you still have to wait in line amongst the other people that are there buying.
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February 2025 by Tracey Cannon
Love their jewelry and they were able to fix a bracelet that I bent.
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December 2024 by Darin Weidman
If costume jewelry is your thing...this place would be great for you.
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December 2024 by Mallory Jones
I can’t believe I had to wait a day for them to put 2 charms on, only to receive my bracelet with a charm upside down. I have 9 other charms on this bracelet, most of them one sided, so you’d think it would be obvious which way goes up.
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September 2024 by kaylee renae
I spoke with Deseray on the phone and she was so sweet and informative!
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June 2024 by Oil of Gladness
RUDE & SNOOTY
The only reason I gave these people my business is because my daughter is in the hospital and she loves James Avery jewelry. My experience with them has been very rude and the girls are very stand-offish. They gave the overall impression that they didn’t care and seemed put off when asked to help. They seemed annoyed and give an overall impression of having better things to do when me and my other daughter were picking the charms. It made for a AWKWARD EXPERIENCE…
Turned my stomach to spend money here buy my daughter was pleased with her gift and that’s what mattered the most.
I’ve never been a fan of this jewelry because it’s just overpriced silver jewelry. There are so many others out there for half the price. If I had more time I would have shopped elsewhere.
Never again…
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May 2024 by Marisa Montelongo
One of the best I’ve been to The sweetest sales woman Enajo! She’s phenomenal!!! And always super helpful when I come in and Pleasant James Avery this woman needs a raise!!!
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March 2024 by janeine s
Diamond is the most kind and personable James Avery employee I have ever met! She was super helpful and made me feel super welcomed!
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January 2024 by clara Harrell
Very Costly
