MyEyeDr. offers eye exams from experienced optometrists, who are described as fantastic, outstanding, compassionate, friendly, and knowledgeable. The practice provides treatment for various eye conditions and carries hundreds of brand name eyeglasses and major contact lenses. Staff members are often noted as helpful, patient, and gifted in helping customers find the perfect frames, sometimes pulling options not on display.
However, experiences with billing and order fulfillment can be inconsistent. Some customers report issues with overcharging or unclear billing for services. There are also reports of problems with glasses orders, including significant delays and difficulties getting through on the phone due to a challenging automated system. While many find the service excellent and the products wonderful, these administrative and procedural shortcomings are noted by some patients.
The nose of my glasses broke. Hailey got them fixed for free with great service
August 2026
The staff were all friendly and professional. They welcome you in the door. The doctor was great, took time to talk to me. They were helpful while picking out my new glasses. The glasses came in a timely manner.
July 2026
Dr. Houtkin, Salome and the staff are fantastic! Thank you!
