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September 2023 by Judy Freeman
The staff are knowledgeable, very friendly, and patient. They worked tirelessly with my son to learn to put his contacts in. And they had an amazing deal on glasses to top it off.
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August 2023 by Brailey Loeffler
zero stars. horrible customer service!!!! it took a month and a half to get my glasses after i finally called and they said they were “lost.” so magically they re ordered them and then two weeks later i got them after being told 7-10 business days when i ordered them the FIRST time. The lady at the desk was very rude and talked to me like a child when i asked questions about frames. I didn’t know there was hidden fees and thought i was covered by insurance for glasses but ended up paying almost $200. i felt like i was taken advantage of because i look young. now two months later i get a bill saying i owe $56??? i have my receipts. i don’t owe ANYTHING. i would never go here again. The eye doctor was nice but not the older Hispanic lady. way overpriced and billing me for random stuff. i have my receipt i OWE NOTHING! i should of been the one getting paid, if anything, because who “loses” someone’s order and doesn’t call them?! i wouldn’t of known if i never asked.
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August 2023 by Leah Galey
Absolutely wonderful customer service and the doctor was also very helpful and giving us a complete and thorough exam. Salamae helped us with eyeglass fitting. Her years of experience was amazing! My daughter has a new eye dr and place while she attends TAMU!
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July 2023 by Kiril Mitev
Made appointments through the online system twice and both times the appointments were rescheduled without asking me if the new time is suitable.
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June 2023 by courtney Bradford
I love it here! So friendly, so nice! Very welcoming! I wish I could put Dr. H in my pocket! He truly is the sweetest! And Sally Mae will get you everything you need plus deals and MORE!
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June 2023 by Courtney Carter
I love it here! So friendly, so nice! Very welcoming! I wish I could put Dr. H in my pocket! He truly is the sweetest! And Sally Mae will get you everything you need plus deals and MORE!
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April 2023 by Elvira Bradley
the doctor was nice. the lady that checked me out was very rude and patronizing. won’t come to this location again. just be kind y’all.
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February 2023 by Hannah Landrum
so nice and clean! dr. h was super informative and helpful. made the process so easy. picking out new glasses and sunglasses was so easy and the ladies were really nice!
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February 2023 by Tameka Latimer
Dr. Houtkin and Salome were wonderful. I learned how to put in, take out, and manage my new contacts so quickly with both of them! Thank y’all!
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January 2023 by Grace Wong
I've moved a lot and by necessity, had to visit multiple eye doctors. I have a very high prescription and ask different doctors the same questions to get more information and it gives me a good idea of their knowledge, friendliness, patience, ability to explain complex concepts simply, etc. I really liked Dr. H since he was all of the above! Good natured and explained everything he did, down to taking notes, which I appreciated.Overall, I had a great visit. The place was clean, everyone was friendly (I particularly liked Sue- a short haired, kindly woman at the front who helped me close out, but the other staff was pleasant, helpful and aware of the system). I'm moving again, but wouldn't hesitate to come back for an appointment.
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December 2022 by Jim Amy
Please forgive me for not asking your name. But kind worker here helped my son with new glasses 12/08/2022. He broke the frames on his original set, but we had a warranty. He was scheduled to start an important job the next morning and she got him new frames. It was perfect. Thanks to you and everyone here. You might find cheap glasses online, but you get what you pay for. In person service just when you need it!
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November 2022 by Brian Kaspar
I had a pair of prescription Oakley sunglasses made through this location, and the coatings started breaking down right after they were out of warranty. The general manager, Raul, spoke with Oakley and got them remade for me. That’s GREAT customer service that was much appreciated!
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November 2022 by Karen Kolinek
Dr. Houtkin and his staff are all amazingly professional and highly skilled. We love him!
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October 2022 by Adriana Hernandez
Had a great experience! The staff is always so welcoming and warm and the facility is very clean. The doctor was great and always explains everything so thoroughly. Highly recommend this location!
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September 2022 by Juan Giraldo
Dr. H was very nice and treated me very well. He places great emphasis on ensuring customer satisfaction.
