Verizon Business Services is a store that provides phones and service plans for both individuals and businesses. Customers report a great experience overall, with specific staff members receiving high praise for their exceptional service. One business customer highlights how an account manager patiently solved a major account problem, demonstrating perseverance and humility while improving services step by step at reasonable rates. This built significant trust with the organization. Other reviews mention positive experiences with purchasing new phones like the Pixel 9 Pro XL or taking advantage of promotional trade-ins for models like the Galaxy23. Staff members are noted for being super friendly, patient, informational, and accommodating, often going above and beyond by staying late after closing to complete transfers and ensure customers are fully helped. While waits can sometimes be frustrating when the store is busy, experienced and professional employees are credited with turning situations around, getting customers out of binds, and providing awesome service. The location has a decent size parking lot and is situated next to a Smoothie King.
I had a great experience here getting my Pixel 9 Pro XL. Will definitely be coming back for future phone and service needs. I wish I remembered the name of the staff that helped me but thanks again!
April 2024
Mitchell was top-notch and assisted me while helping other customers and got my issue resolved ASAP. 5 STARS
March 2024
no contact boxes available. busy store very nice staff