Westlake Ace Hardware is a highly regarded neighborhood hardware store known for its extensive selection of products. Customers appreciate the competitive prices and large variety of items, especially screws, washers, and specialty attachments. The store is clean and easy to navigate, making it a preferred choice over larger retailers like Home Depot and Lowe's. The staff at Westlake Ace Hardware consistently receive praise for their exceptional customer service. Employees greet customers with smiles and provide helpful guidance without being intrusive. The assistant manager is particularly noted for taking the time to understand customers' needs and offering personalized solutions. Visitors also enjoy the friendly atmosphere, with multiple reports of employees going above and beyond to assist. From sharpening knives to providing advice on DIY projects, the staff contribute to a memorable shopping experience. Overall, Westlake Ace Hardware stands out for its variety, friendly service, and commitment to customer satisfaction.
I love shopping at Ace! My favorite is the garden section 🌻💓
June 2026
Shawn from Plumbing Department is an awesome gentleman. He spoke to me about my requirements and in a few minutes he found what’s ideal for me. Right now, this plumbing requirement for me are truly complicated and Shawn found a fix for me in less than five minutes. Thank you Shawn for your timely help and guidance.
June 2026
I called him about a product that they were currently out of. They ordered it for me and said they would call me when it arrives. Can't get any better customer service than that.
