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“Jim is amazing! He isn’t pushing, he’s understanding, and tries everything to meet your shopping needs.
Very trustworthy and I will be returning!
Thank you Jim!”
“Tara was great to work with! She made sure she met all my needs, and she was very knowledgeable about all mattresses! Excellent customer service, and I am excited about my new mattress!”
“Wonderful experience with Mattress Firm. Mielynn is very knowledgeable and listened carefully to our needs. She pointed us in the right direction for a mattress that meets our needs both physically and financially. She was a pleasure to deal with. I shopped earlier in the day and brought my husband later and she patiently went over all his questions as well. I will definitely recommend this store and sales team to anyone. We are looking forward to our new Posturepedic Elite Hybrid High Point II Mattress.”
“Went in to look at all types of mattresses.
Sammey was extremely knowledgeable and patient. We bought a mattress that I think we’ll be quite happy with.”
“Pleasant Experience Sebastian was very professional & his knowledge of
the different Mattresses was very helpful.
Found the mattress that I wanted and it will be delivered the next day.”
“I had a great experience at mattress firm in watauga. Steven listened to me and only showed me the beds that were in my price range and he didn’t rush me. I was able to make a decision and also got their 0% financing for 3 years. I am happy with my decision.”
“Gaby helped me online throughout the process since I dont have time to be on stores. I appreciate all the help they gave me, also amazing prices, just waiting on my product to see the quality of it, since I havent seen it yet in person. Hope is as good as the help I got.”
“Remon was very helpful! He was very patient with us. This was a big purchase and we weren’t trying to be too hasty with. He showed us mattresses within our budget and our needs to relieve back pain.”
“This is my fourth or fifth mattress purchase from this location, and the service at Mattress Firm never disappoints. This time I was helped by Katrina, and she was absolutely amazing. She is extremely knowledgeable, professional, and truly cares about helping customers find the right mattress—not just making a sale. Katrina took the time to understand my needs and helped me choose the perfect mattress with great value for my money. She made the entire experience easy and enjoyable. Katrina is an outstanding Sleep Expert, and Mattress Firm is lucky to have her!”
“We appreciated all the attention and help we received from Eric. He took his time to explain the beds and helped me pick the perfect mattress for my needs. I have back problems so finding the perfect fit it hard. Thank you again Eric, your the best!”
“Just bought living room furniture from Weir’s in Southlake. Our consultant, Kathy Pate, was very knowledgeable and took the time to answer all questions to ensure the right product was bought for our space. Would highly recommend her!!”
“My husband and I stopped in to look for pillows and ended up having a wonderful experience. Our salesperson Priti was kind, knowledgeable, and took her time explaining our options without pushing us to buy anything. It was refreshing to shop somewhere that values customer comfort over sales tactics. Thank you for such great service!”
“We walked into the Havertys Outlet Center in Irving just to browse—and walked out with a beautifully coordinated designer living room and a master bedroom suite, all thanks to the incredible help of Mercy.
From the moment we met her, Mercy was welcoming, knowledgeable, and genuinely excited to help us find exactly what we were looking for (even when we didn't know what that was!). She has an amazing eye for design and helped us pull together pieces that looked custom-curated for our home. Her suggestions transformed our ideas into a vision, and that vision into a stunning reality.
What really impressed us was how effortless she made the whole experience. No pressure, just a friendly, professional guide who knew the inventory inside and out and worked within our budget—saving us thousands in the process.
We can't say enough good things about Mercy and our experience at the Havertys Outlet. If you're shopping for furniture and want expert help with a personal touch, ask for Mercy. She’s a gem!”
“Tristan and Ragen were incredibly helpful! Lifesavers when we needed a mattress quickly, very responsive and helped us massively when our order was delayed in shipping! Great location and will be getting our next mattress there!”
“Mr. Muhammad was very respectful and honest with me on the prices and procedures on financing! They have multiple kinds of bed bundles I would highly recommend coming here they treat you like one of their own. If you need furniture this is the place to come 100%Delivery on time and delivery guy was very helpful !”
“Got me in and out in 30 min with a firm mattress that's great for my back. Exactly what I was looking for. Financed, and delivery today. Would recommend definitely.”
“Thank you for taking the time to work with us and allow us to try the chairs and different adjustments to find the right fit. The experience was great and helped us ensure we made the best choice. It’s great to have a real store to go to!”
“From the start, Ms. Mary from the Southlake Texas store, was great. Continuing, Mr. William and Mr. Errington completed the delivery and set up of the new bed in a courteous and professional manner. Lastly, Ms. Mary called after the set up to ensure everything was satisfactory. Mary, William and Errington are exemplary employees and represent Sleep Number very well.”
“Would rate higher than 5 if I could. I ordered the Daisy in dark walnut. It's gorgeous and very heavy duty. Such a Great piece of furniture. Cheryl was amazing to work with and it arrived much sooner than expected and promised.”
“Love my mattress! I do not wake up in the night any longer! Customer service is awesome from start to finish! Love the cooling texture of my mattress. Hands down the best mattress I have ever purchased!”
“No high pressure sales. Verlene was our sales rep. She was very pleasant and knew sales floor because she guided us to the areas that we were interested in. When I was trying to make a decision about an extra purchase she allowed me to think about it without pressuring me. Great experience! The woman that processed our payment had a great attitude also. Everyone we came into contact with made the whole buying experience worthwhile.”
“This is a great store. The manager was extremely knowledgeable and helped us replace our 25-year old Sleep Number bed with a brand new bed. The new bed will be delivered and set up tomorrow. She was very professional - we have used Sleep Nummber beds for over 25 years.”
“Very good customer service great guy.
And the movers do an awesome job very professional and careful with moving the furniture. I will continue to shops here on airport fwy.location. Thank yall”
“Payton is so nice, knowledgeable and understanding of the customer's needs. He is patient and aims to give the best deals in the state of Texas! I highly recommend this furniture store!”
“Mr. Ben A. treated us very kindly, he helped us at all times with our purchase and was very patient with us, especially for our luck he spoke Spanish, and left us with a very good experience☺️”
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“We found this on line. I had doubts about it but we made an appointment to visit the store and we’re sold on it in minutes. We left having purchased a pair of xl twin mattresses. The quality was excellent and the pricing was even better. No frills just good deals. Our salesman, Mike Davis was terrific.”