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“Heavenly Sleep Shop was fabulous to work with. They offered great prices and were punctual in their delivery. Go visit them now for a great deal and quality mattress”
“Tara was great to work with! She made sure she met all my needs, and she was very knowledgeable about all mattresses! Excellent customer service, and I am excited about my new mattress!”
“We bought a mattress at this store in 2023. Unfortunately, after only three years of use, it needed to be replaced. It had a 10 year warranty so we called the store to inquire about the claim process. I was very pleasantly surprised with their response. They honored the warranty, the claim was filed and we selected a new mattress from the same store. Excellent service throughout. Would recommend Mattress Firm and this store in particular.”
“We had a positive experience and the only minor snag was they delivered the incorrect mattress protector. From sales to installation I found them very friendly and helpful.”
“Went in to look at all types of mattresses.
Sammey was extremely knowledgeable and patient. We bought a mattress that I think we’ll be quite happy with.”
“New mattress will be delivered in a few days but just wanted to say Chad in Watauga was great. Listened to what I needed and showed me several selections before the sale.”
“Great Customer Service. Matt and Katrina were so nice and professional when processing our order. They searched for discounts to apply at checkout. I will definitely shop at Mattress Firm in Euless again.”
“Gaby helped me online throughout the process since I dont have time to be on stores. I appreciate all the help they gave me, also amazing prices, just waiting on my product to see the quality of it, since I havent seen it yet in person. Hope is as good as the help I got.”
“Now this is the place to go to get great service and knowledgeable people! The manager is Great! I knew what I wanted the second time I went in and he was very willing to help me get the mattress I wanted! Without all the back and forth. I got a great price as well! They are definitely worth a try when looking for a new mattress!
And I was able to have it delivered in 2 days. AWESOME!!!”
“Remon was very helpful! He was very patient with us. This was a big purchase and we weren’t trying to be too hasty with. He showed us mattresses within our budget and our needs to relieve back pain.”
“This place was fantastic from start to finish. Ken was very friendly and welcoming when we arrived at the showroom on a Saturday. We never felt pressured during the sales process and felt completely at ease while browsing and deciding on a mattress for my son.
Ken answered all of our questions thoroughly and even took the time to educate us a bit about the company and how they operate. It’s easy to see why they’ve been around for 50 years. The mattresses all seemed to be very high quality, and they offer a great variety to choose from.
I also really like that they manufacture the mattresses themselves and sell directly to the customer. That business model makes a lot of sense and gives you confidence in what you’re buying.
The delivery process went smoothly as well. The delivery team was fast, professional, and efficient. Overall, this was an excellent experience, and we’ll definitely be shopping here again in the future!”
“This was my first time shopping at this store location. It was an amazing experience. The owner and delivery staff were such nice people. Very friendly and helpful. If you want top quality furniture at a great price, check them out. I have no regrets. My furniture is gorgeous and I will be purchasing more from them.”
“My husband and I stopped in to look for pillows and ended up having a wonderful experience. Our salesperson Priti was kind, knowledgeable, and took her time explaining our options without pushing us to buy anything. It was refreshing to shop somewhere that values customer comfort over sales tactics. Thank you for such great service!”
“We have been purchasing furniture from this location over the past 5 yrs. Diane is the best! She is so very helpful and no pressure but finds us exactly what we are needing to complete our decor. Looking for a recliner and she just called today with what we need for our living area. Thanks Diane! You are the best!”
“Tristan and Ragen were incredibly helpful! Lifesavers when we needed a mattress quickly, very responsive and helped us massively when our order was delayed in shipping! Great location and will be getting our next mattress there!”
“Outstanding customer service by Jonathan Yyn. No-pressure sales technique, but informative and very personalized as he asked a few questions, listened closely and well and then made suggestions about various products in the store. We went in to get a lumbar support pillow for the car in preparation of a long road trip and wound up buying a power zero-gravity chair. Our original $60 purchase eventually found us spending nearly $5000. We are thrilled with the high-quality power leather massage zero-gravity chair we bought, and will likely return in the future for a Tempur-Pedicure mattress set”
“Just bought a bedframe 2 weeks ago.
Back in today looking a couches and the salesman told me bedframe had gone on sale and gave me a 15% back on a price adjustment.
Weirs has always been great for us. It’s the perfect value-for-price formula.
We have shopped at a number of their stores over the last 25 years as we have moved around the DFW area. The salespeople are always low stress and kind. Stores are clean and well merchandised.
Go there !!!”
“These wall beds and cabinet beds are excellent. They are so well made! There are a variety of styles and shades. The sales staff is knowledgeable and very fair. Check them out before going any where else!”
“Great experience at the Southlake location! We upgraded from a P6 to a Comfort 360. Upon entry we were greeted by two lovely associates. Ayanna was very helpful and full of knowledge. She answered all our questions and even offered suggestions which increased our trust in purchasing the SmartBed. Delivery was scheduled within 48-72 which is awesome because we don't have to wait 2-3 weeks to sleep in comfort! Thanks to Ayanna, our overall experience an A+.
Update: We purchased the bed on Tuesday, 6/9, and were told it would be delivered on Friday, 6/12. Just received a message today (Thursday 6/11) informing me that the bed would not be delivered as expected, and we will have to wait until 6/22 for delivery. I think it is a cunning plan from Sleep Number to tell customers an acceptable delivery date, and the once purchased, they call to tell you delivery will be two-three weeks out! Not acceptable!!
Update 6/23: We have our bed!”
“Most amazing experience I’ve had in a very long time! Did not feel rushed or pressured at all and Meaghan answered ALL our questions! She was EXTREMELY knowledgeable in all the sleep number and other bedding products, and let us lay on any bed we wanted to try! We were so impressed that we bought the bed, frame, pillows AND sheets set! We were going to buy the comforter, but they were all discontinued. I would DEFINITELY recommend this store, and when you go, ask for Meaghan and tell her the McGarrys sent you! You will NOT be disappointed!”
“From the moment my husband and I walked in Kent greeted us and was ready to help us! He was very welcoming and kind. Kent showed us many different beds and made our purchase easy.
Thank you Kent for all your help!”
“Elizabeth was wonderful! I’m moving to a new apartment, and she made it so easy to get all the furniture I need. It’s obvious she’s a hard worker, and she has a lovely demeanor. The selection was great, the manager was also very helpful, and we got an amazing discount!”
“Love my mattress! I do not wake up in the night any longer! Customer service is awesome from start to finish! Love the cooling texture of my mattress. Hands down the best mattress I have ever purchased!”
“Payton is so nice, knowledgeable and understanding of the customer's needs. He is patient and aims to give the best deals in the state of Texas! I highly recommend this furniture store!”
“No high pressure sales. Verlene was our sales rep. She was very pleasant and knew sales floor because she guided us to the areas that we were interested in. When I was trying to make a decision about an extra purchase she allowed me to think about it without pressuring me. Great experience! The woman that processed our payment had a great attitude also. Everyone we came into contact with made the whole buying experience worthwhile.”
“Very good customer service great guy.
And the movers do an awesome job very professional and careful with moving the furniture. I will continue to shops here on airport fwy.location. Thank yall”
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“I enjoyed my experience with Mike at Dropbox matters I was coming look for the matters and we got the sapphire sleeper cool phase hybrid I’m so in love with this mattress ❤”