O'Reilly Auto Parts is a helpful and friendly store that provides good customer service. Customers appreciate the knowledgeable staff who go out of their way to assist with finding the right parts and solving vehicle problems. One customer had a stressful experience when her windshield wiper flew off in the rain, but the staff, especially a helpful employee named Alex, took care of her quickly and made sure she was ready to drive safely again. Another reviewer mentioned that they found all the items they needed and received assistance from a kind, personable employee named Jermaine, who made them feel valued and cared for. The staff is described as down-to-earth and diligent, working to match prices and help customers get back on the road. Overall, the store is viewed as a place with knowledgeable workers who are willing to help and provide good service, making customers feel appreciated and confident in their experience.
I was over 600 miles away from my destination and blew an intercooler tube. I could not get the new tube installed. Thank God for Henry he showed me how and helped me. He went over and above my expectations. Top tier customer service . What an exceptional experience!
January 2026
If they don't have the part they will get it to the location, be sure to call ahead to make sure they have the parts.
December 2024
They not only helped me find the correct wiper blades, but they also installed them!!
