First Financial Bank is known for its friendly and helpful staff who prioritize customer satisfaction. Customers appreciate the great service, with staff members often going above and beyond to assist, including fixing account issues and providing a welcoming environment. The bank offers convenient proximity and quick service through drive-thru and in-branch visits, often with minimal wait times. Customers have had positive experiences with their accounts, including easy access to funds and no excessive fees. The staff, especially supervisors, are highly praised for their professionalism and willingness to help, making customers feel valued and appreciated. Overall, First Financial Bank is a trusted and customer-focused bank.
Very Friendly, I have had my debit, comprised 4 times, always got my money back, no hassles, no excessive fees, like most other Banks. Great people, Always ready to help. 5 Stars.
September 2023
Needed a closer proximity bank for my needs and FFB was the answer. Couldn’t have been nicer, happy to be a new customer.
March 2023
Friendly and helpful staff. They even have small waters for customers. I went inside around 1 pm and was the only customer, so immediately was helped. The drive through when I use it rarely has more than a 5 minute wait. Would recommend this place, I have been a customer of their's for a long time.