Gullo Toyota of Conroe offers a unique car buying experience with a focus on customer satisfaction and a friendly atmosphere. Customers have appreciated the dealership's relaxed environment, which sets it apart from other Toyota dealers in the Houston area known for high-pressure sales tactics. Many reviews highlight the helpfulness of the staff, particularly a salesman who guided customers through the purchasing process without rushing them. Buyers have reported smooth transactions, with fair trade-in values and quick paperwork. However, experiences with the service department have been mixed. Some customers encountered issues with repairs, leading to multiple visits and ongoing problems. While there were frustrations with communication and follow-up, many noted that staff members, including the assistant service manager, were polite and accommodating in addressing their concerns. Overall, Gullo Toyota of Conroe is recognized for its commitment to quality vehicles and a family-oriented approach. While some customers experienced challenges after the sale, management has shown a willingness to resolve issues when they arise. With a range of positive reviews, Gullo Toyota remains a place where customers can confidently consider their next vehicle purchase.
Brent Kern and Brock were a great help today! We're happy with our new Toyota cross!
August 2024
Recently purchased a 24 Tacoma from Toyota Gullo atmosphere was relaxed and overall had a great experience. Alex was very quick and knowledgeable to help me make a well informed decision. I can confidently recommend them for friends and family.
August 2024
They were super friendly and helpful. Cody was the one who helped me out and he is definitely one to see.
