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November 2023 by Eduardo Valdez
The ladies who serve them have no empathy for the customer, much less good service, there are two people, Deysi and Laura, avoid having a bad day and go to another store or another service module. What a shame that such a good company has this type of forgiveness giving a bad image.
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November 2023 by ksweetie grisham
SCAM THEY WILL OVERCHARGE FOR EVERYTHING AND WILL THREATEN YOU IF YOU TRY TO POINT OUT THEY ARE NOT ALLOWED BY METRO TO CHARGE MORE THAN IS ADVERTISED BY METRO CORPORATE! TOTAL SCAM!!
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June 2023 by Rusty Taylor
Quick, easy, and great service
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June 2023 by AJ Mcgilvrey
Terrible customer service.
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May 2023 by Josiah Burgess
I do not recommend this location to anyone! They tried to charge me $142 for a Wifi router that only costs $54 at all other locations. I've been with Metro for 8 years and have never been treated like this until I visited this location.?
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April 2023 by Jessica Pierce
If you're looking to start service with MetroPcs you may want to go into a location where the people assisting you can assist you. I went to this location with all the information needed and was told that they can't port my number from boost. I could tell that they didn't know what they were talking about. I was told for my total switch over would be 175 and then I was told it would be 350 because I would have to do a new number. I literally left this location and went to a second location where I was able to switch my phone over all for the price of 125 without any issues.
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April 2023 by Google user
If you're looking to start service with MetroPcs you may want to go into a location where the people assisting you can assist you. I went to this location with all the information needed and was told that they can't port my number from boost. I could tell that they didn't know what they were talking about. I was told for my total switch over would be 175 and then I was told it would be 350 because I would have to do a new number. I literally left this location and went to a second location where I was able to switch my phone over all for the price of 125 without any issues.
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March 2023 by Sharon Fournerat
I went in needing some help for my phone. They were very helpful. The environment was very clean. Thank U MetroPCS
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March 2023 by jose del angel
Laura and daisy are amazing great service. Much appreciated
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February 2023 by Heather Lopez
They really took care of me and gave me all of my options without trying to up sale me
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November 2022 by Rosa Casas
Hello, who may be interested, this is my trajectory since I arrived in this country 6 years ago, I registered with metro pcs, a telephone company, I acquired four lines for a family plan and with unlimited data and 5G speed, well that's wonderful until for personal reasons I had to break the family plan and I was left with two lines and $100. I was paying for two lines $80. with unlimited data and 4G speed, they didn't take into account that I was a 6 year customer with them, I think there should be a plan for these people who have been fuel for so many years without changing any terms during my stay. say I kept two lines at $40. For each line and unlimited 5G data, I understand, but $30 would be good in this case for a long-time customer. and its unlimited data with 5G but that offer does not exist ????????? .The Metropcs company, despite the fact that it joined with T-Mobil, does not have good offers, in my opinion they are not interested in whether you stay or go. BAD COMPETITION IN THE MARKET
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November 2022 by Karri Dunn
Aylin is the best!!!! She was so helpful and saved us lots of money! Would totally recommend coming here!
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October 2022 by KVTV
Aylin and Daniela Both were very helpful and knowledgeable with the product.I came in to switch my line unfortunately I wasn’t able to because my previous phone had some technical errors but they recommended exactly what I needed to do and sent me on my way.They also help me install a screen protector and they took care of me definitely go to the store a great customer service and friendly smiles
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October 2022 by cathy bunn
This happened on 9/8/2022 I don't know the guys name but he's at the Metro PCS on Loop 336 and the plaza of KFC and academy and I needed to get a document from them so he made an email for me and changed my address in front of me the document that I needed and was very respectful very attentive and I would recommend this MetroPCS to my friends and family he believes in 100% customer service and help me to the fullest I was very satisfied with what he helped me with I wish I knew his name but he's a cool little dude and he has kudos from me I didn't see he had a name tag on but don't be mean to this little guy he's very respective and believes in his customers he needs to be compensated and praise for standing behind the company he works for and helping his customer which was me to the fullest and I want to thank him very much but I did not catch his name or knew his name but he went over and Beyond to make sure I was happy and I thanked him whenever I exited the establishment and that's all I have to say but he's got kudos from me if there was more stars he would have a 10.
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October 2022 by Lisa Day
Laura at the Metro store in Conroe, Texas help me with the switching over of my account. Laura was very proficient at her job, she was kind and very helpful, which made the switch quick and easy! I recommend coming to the store and asking to speak with her!
