Pet Supplies Plus North Woodlands is a highly praised pet store that caters to the needs of furry, scaly, and aquatic pets. According to the reviews, the store offers a welcoming atmosphere and exceptional customer service. The staff is described as incredibly helpful, knowledgeable, and patient, especially when assisting first-time pet owners. Scarlett, in particular, is praised for her attentive guidance in setting up a new fish tank, answering all questions, and ensuring the customer felt confident. The store is well-organized, clean, and easy to navigate, with a wide selection of products to meet various pet needs. The self-service dog wash station is a popular feature, always maintained in a clean condition. The grooming services provided by Layla are also highly regarded, with customers describing her as knowledgeable and pleasant to interact with. In addition to the positive experiences, the reviews highlight the store's compassion. When a customer brought in a stray dog, the staff generously offered to bathe the animal free of charge, demonstrating their commitment to animal welfare. Overall, Pet Supplies Plus North Woodlands is praised for its excellent customer service, wide product selection, and dedication to providing a great experience for both pets and their owners.
This place always has whatever we need and there are always good sales and discounts going on. We've never had to wait in line to checkout, and the employees are always super helpful!
July 2026
The employees at this location are always friendly. They’ve always gone out of their way to help me. The self wash station is super convenient, especially with a larger dog. And I like the idea of supporting a locally owned store!
June 2026
I just wish they would keep up with the feeders for reptiles. Other than that its a great store.
