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March 2024 by Daniel Araki
Scheduled a re-delivery, literally waited the whole day, didn't walk my dogs (just let them out), didn't go to a fundraising event, waiting on this SCHEDULED delivery and no update, no delivery.I don't understand how this post office is so bad... All the other places I have lived had decent service, this one is just horrible for no reason.
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March 2024 by Rebecca Bailey
Some days the line is long & service is slow, but Clerks have good customer service. Overall, good.
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March 2024 by MaMa O
they dont open on time. i asked if my address had been updated. he said he does not have access to that system to see SMH
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March 2024 by Nick Gartner
Listen, some Post Offices get a bad rap for being busy during peak hours or other things beyond their control.That’s not the case here. This is by far the worst post office I’ve ever been to, and with any luck, will ever go to.I attempted three package drop-offs on three separate weekdays at three different times of day. Each time the line for a simple drop off was nearly out the door and “the drop box was full”.If you’re looking for a good alternative to complete a package drop off, Mailboxes N More off of 336 and 105 is a free, convenient alternative.
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March 2024 by Nikki N
Normally I don’t have an issue, but today with the new girl and Steve it was the worst experience. Now if I was wrong I would admit and move along but I was not wrong. The pic I am submitting is from a different post office that I went to, and it further proves I was not wrong. I was trying to get postage for a large envelope and the young lady tried to charge me $15 for a package and I told her it was incorrect and I’m not paying it. Since she refused to budge I asked to speak with someone different. Then I was assisted by Steve which I knew was already overwhelmed, and I’m like it’s ok he knows what he is doing he will corrext the issue. Instead he then tried to ring me up the exact way, when I asked why he said because the package was too thick then showed me the measuring tool they use which the envelope did go through the hole and I told him that. I’m assuming he didn’t want to admit the young lady was wrong. I told him that’s not right because it does in fact fit, but I guess he just can’t be bothered to be wrong. He then said “ok have a good day” and walked away. So I wasted 30 mins standing in line to just be dismissed like that. I go to this post office multiple times a week and send a lot of packages and I know for a fact this price is incorrect and I’ve sent the same size envelope before and never had this happen. I then went to another post office, zero issues and it was $4.27.I tried to call the post master and of course this branch doesn’t answer and there is not an answering service.
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February 2024 by Abel Garcia
They deserve 0 stars! The office is old and dirty. Always short staff and slow, and nobody wants to come back because the service is so bad. The drivers miss place the package or they leave it on the van until they get a complaint and they lying about it. And they should be concentrating on driving safely not texting and driving…
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February 2024 by BSI Insurance Services, Inc
It's the post office
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February 2024 by E.H. Tatman
My issue with them is that consistently they deliver things to the wrong address that is not even close to my street name or number. My other issue is they mark things as delivered days before it is actually delivered, which is dishonest. Why are they marking things as delivered when it actually isn't?
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February 2024 by Elizabeth Henthorn
While there are fine people working at this location, the management is sorely lacking. Some weekdays, the lobby won't be open til 8:15 or so and the pick up window has, on occasion, opened at nearly 8:30. Maybe they're short staffed but customer service is paramount and this is unacceptable.
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February 2024 by Jennifer Henderson
I went to go get my mother's mail yesterday and it was just a few letter in the box. So, I went to the desk to see if they had some in the back but they told me they had nothing for her.Another lady before me complained that she has not gotten her mail in weeks and she use to get mail every day. Everytime I get in the line someone tells me their mail story, Lol.I know the old crew retired but I wish they would have taught this new crew what they knew because they are really failing us, especially when they keep increasing the rent of the P.O. Boxes!
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February 2024 by Brandon
This place is an actual joke. First of all my package has been sitting at the post office for almost 2 weeks with no movement. Someone finally calls me on Saturday afternoon at 12:15pm, I missed the call and a voicemail was left asking me to return their call which I was unable to do on Saturday as the post office was closed. I then spent all day today and I mean around 20 phone calls sporadically throughout the day trying to return their call to hopefully find out which black hole my package has fallen in to but nobody answers the damn phone. Thankfully this package isn’t medication or something I need urgently because I would either be dead, sick or out some money due to some workers at this post office being lazy, negligent, inconsiderate people. USPS is truly awful I don’t even know why anyone uses them for shipping packages anymore.
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February 2024 by Jene Judge
Post office has no urgency. Mail delivery will leave note in box stating you have not picked up mail and mail is now on hold when weather is bad or they do not feel like wrapping up delivery job that day. I understand the weather has not been the best, but to pass of work your on site staff , who are also clearly overwhelmed . Does not seem fair.
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February 2024 by Mehmet Kutsal
The waits can be long but they are at every post office. I find the staff here polite and helpful. Why take your frustrations out on this place when you didn’t plan your time right? Mailing things has always been time consuming, all over the world, for over 50 years that I personally know of! Plan your time, put on a smile, be kind!
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February 2024 by charlotte martinez
I am so mad and I want the post office to know I have contacted my local police dept,because some one that works there stole my tax paper that I was to sighn and left me, the the copys in a torn envelope .the nerve of these people!
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February 2024 by Jane Silver
I am expecting a package but it has been stuck at this post office since January 12. Please send me my package as soon as possible. Thanks!-update: after a week it finally moved and continued the journey promptly.
